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Van Cadillac of Kansas City

4.5

About this business

Location details

100 NW Vivion Rd., Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,777 reviews
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2020 CADILLAC XT5 PREMIUM LUXURY Owner's profile image
2020 CADILLAC XT5 PREMIUM LUXURY Owner 
4 months ago

The service experience was just fine, requested service completed. I do want to make note that the vehicle mileage was mis-stated on service check-in and the final invoice. The actual mileage was 43,488 - not 42,488. Is it possible to make that correction in the service history files? 

Business response:

Thank you for your feedback! We're glad to hear your requested service was completed to your satisfaction. If you would like us to look into the mileage discrepancy and assist with updating your service records, please feel free to reach out anytime. We're here to help! 

2019 CADILLAC XT5 PREMIUM LUXURY Owner's profile image
2019 CADILLAC XT5 PREMIUM LUXURY Owner 
4 months ago

Great communication, my car was cleaned when they finished. 

Business response:

Thank you for your kind feedback! We're glad to hear that you experienced great communication throughout your visit and appreciated the clean car at the end. It's always our goal to go the extra mile and make sure every detail is taken care of. We look forward to your next visit! 

2020 CHEVROLET BLAZER RS Owner's profile image
2020 CHEVROLET BLAZER RS Owner 
4 months ago

All was great with Van.service was fantastic. 

Business response:

Thank you for the kind words! We're thrilled to hear that everything went great with your visit to Van Cadillac and that you found the service fantastic. It's always our goal to provide a smooth and satisfying experience, and we appreciate you taking the time to share yours. We look forward to welcoming you back! 

2024 CHEVROLET SILVERADO K1500 RST Owner's profile image
2024 CHEVROLET SILVERADO K1500 RST Owner 
4 months ago

Jon Huber has been a big help in getting the service that was needed. He is knowledgeable and great asset to the company. 

Business response:

Thank you for highlighting Jon's efforts! It's wonderful to hear that he has been a big help in securing the service you needed. We agreeJon's knowledge and dedication truly make him a valuable asset to our team. We appreciate you sharing your positive experience and look forward to assisting you again in the future! 

2014 CADILLAC ATS PERFORMANCE Owner's profile image
2014 CADILLAC ATS PERFORMANCE Owner 
4 months ago

Always satisfied with their service on my Cadillac. 

Business response:

Thank you for sharing your satisfaction with the service on your Cadillac! We're pleased to hear that our team consistently meets your expectations and provides the care your vehicle deserves. Your continued trust means a lot to us, and we look forward to supporting you and your Cadillac for many visits to come! 

2023 CHEVROLET TAHOE LT Owner's profile image
2023 CHEVROLET TAHOE LT Owner 
4 months ago

Great! Everything was great! 

Business response:

We're so glad to hear that everything was great! Thank you for sharing your experienceit means a lot to our team! 

2019 CADILLAC XT5 LUXURY Owner's profile image
2019 CADILLAC XT5 LUXURY Owner 
4 months ago

Finished work even before they promised. 

Business response:

We're so glad to hear that your service was completed ahead of schedule! Delivering timely and efficient care is something our team takes seriously, and it's great to know that we exceeded expectations during your visit. Thank you for taking the time to share your experiencewe look forward to serving you again! 

Sus7tin@yahoo C.'s profile image
Sus7tin@yahoo C. 
4 months ago

I had an oil change, which didn't:t take too long. Everyone was very friendly and helpful. 

2018 CADILLAC XT5 LUXURY Owner's profile image
2018 CADILLAC XT5 LUXURY Owner 
4 months ago

I scheduled my oil change on line and when I showed up was informed that if I was going to wait for it I should have called to make my appointment. Surprised! Phillip my service advisor got me in and out quickly and I was very pleased. Very pleased with the overall service at Van's. 

Frequently asked questions about Van Cadillac of Kansas City

How is Van Cadillac of Kansas City rated?

Van Cadillac of Kansas City has a 4.5 star rating with 1,777 reviews. 

When is Van Cadillac of Kansas City open?

Van Cadillac of Kansas City is open now. It will close at 6:00 p.m.