This profile has been claimed by the business owner or representative.
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
The service experience was just fine, requested service completed. I do want to make note that the vehicle mileage was mis-stated on service check-in and the final invoice. The actual mileage was 43,488 - not 42,488. Is it possible to make that correction in the service history files?
Business response:
Thank you for your feedback! We're glad to hear your requested service was completed to your satisfaction. If you would like us to look into the mileage discrepancy and assist with updating your service records, please feel free to reach out anytime. We're here to help!
Great communication, my car was cleaned when they finished.
Business response:
Thank you for your kind feedback! We're glad to hear that you experienced great communication throughout your visit and appreciated the clean car at the end. It's always our goal to go the extra mile and make sure every detail is taken care of. We look forward to your next visit!
All was great with Van.service was fantastic.
Business response:
Thank you for the kind words! We're thrilled to hear that everything went great with your visit to Van Cadillac and that you found the service fantastic. It's always our goal to provide a smooth and satisfying experience, and we appreciate you taking the time to share yours. We look forward to welcoming you back!
Jon Huber has been a big help in getting the service that was needed. He is knowledgeable and great asset to the company.
Business response:
Thank you for highlighting Jon's efforts! It's wonderful to hear that he has been a big help in securing the service you needed. We agreeJon's knowledge and dedication truly make him a valuable asset to our team. We appreciate you sharing your positive experience and look forward to assisting you again in the future!
Always satisfied with their service on my Cadillac.
Business response:
Thank you for sharing your satisfaction with the service on your Cadillac! We're pleased to hear that our team consistently meets your expectations and provides the care your vehicle deserves. Your continued trust means a lot to us, and we look forward to supporting you and your Cadillac for many visits to come!
Great! Everything was great!
Business response:
We're so glad to hear that everything was great! Thank you for sharing your experienceit means a lot to our team!
Finished work even before they promised.
Business response:
We're so glad to hear that your service was completed ahead of schedule! Delivering timely and efficient care is something our team takes seriously, and it's great to know that we exceeded expectations during your visit. Thank you for taking the time to share your experiencewe look forward to serving you again!
I had an oil change, which didn't:t take too long. Everyone was very friendly and helpful.
I scheduled my oil change on line and when I showed up was informed that if I was going to wait for it I should have called to make my appointment. Surprised! Phillip my service advisor got me in and out quickly and I was very pleased. Very pleased with the overall service at Van's.
Van Cadillac of Kansas City has a 4.5 star rating with 1,777 reviews.
Van Cadillac of Kansas City is open now. It will close at 6:00 p.m.