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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Friendliness, good communication, and efficiency.
Business response:
Thank you for your feedback. We're pleased to hear that you experienced friendliness, good communication, and efficiency during your visit. We always aim to provide a seamless and positive experience, and it's great to know we met your expectations. If you need anything further, please don't hesitate to reach out.
Van Cadillac. Just go there! No BS, no upselling, they honestly attempt to keep timeframes as close as business allow and a great team to back it. Waiting in Service for my Cadillac Service Rep (Jon) and twice was offered assistance from his fellow employees. And they do this while being nice...
Business response:
Thank you for the fantastic review! We're so glad to hear that your experience at Van Cadillac was straightforward and pleasant. It's great to know that Jon and the rest of the team made you feel supported and well taken care of during your visit. We truly appreciate your kind words and look forward to serving you again in the future!
The service dept was outstanding. Gave me a loaner vehicle and washed my car off when it was returned
Business response:
Thank you for sharing your experience! We're thrilled to hear that our service department met your expectations and that you were satisfied with the loaner vehicle and the car wash. We appreciate your feedback and look forward to assisting you again!
Always a great experience with the Gothinator!
Business response:
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with us. We appreciate your continued support and look forward to assisting you again soon!
Fast friendly service! Thanks Jon for taking care of things.
Business response:
Thank you for your feedback. We're glad to hear you received fast and friendly service. We'll be sure to pass along your appreciation to Jon for taking care of everything. We look forward to serving you again in the future.
consistently friendly staff who ONLY will fix what needs to be fixed and will not try to "up sale" you
Business response:
Thank you for your feedback. We're pleased to hear that you consistently have a positive experience with our friendly staff. Our team is committed to providing honest and reliable service, focusing only on what's necessary to keep your vehicle running smoothly. We appreciate your trust in us and look forward to continuing to serve you.
Always a good experience with that service team.
Business response:
Thank you for your positive feedback. We're thrilled to hear that you've consistently had a great experience with our service team. We appreciate your continued trust and look forward to serving you again in the future.
Good service and customer service
Business response:
Thank you for your feedback! We're thrilled to hear that you consistently have a positive experience with our service team. We appreciate your trust in us and look forward to assisting you again in the future!
Charging 3% for credit card use is wrong.
Business response:
Thank you for your feedback. We understand your concern about the credit card fee. If you'd like to discuss this further or have any other questions, please feel free to reach out to us. We're here to assist you.
Van Cadillac of Kansas City has a 4.5 star rating with 1,778 reviews.
Van Cadillac of Kansas City is open now. It will close at 6:00 p.m.