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Van Cadillac of Kansas City

4.5

About this business

Location details

100 NW Vivion Rd., Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,778 reviews
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2022 CHEVROLET COLORADO Z71 Owner's profile image
2022 CHEVROLET COLORADO Z71 Owner 
6 months ago

Friendliness, good communication, and efficiency. 

Business response:

Thank you for your feedback. We're pleased to hear that you experienced friendliness, good communication, and efficiency during your visit. We always aim to provide a seamless and positive experience, and it's great to know we met your expectations. If you need anything further, please don't hesitate to reach out. 

2012 CADILLAC SRX PERFORMANCE COLLECT Owner's profile image
2012 CADILLAC SRX PERFORMANCE COLLECT Owner 
6 months ago

Van Cadillac. Just go there! No BS, no upselling, they honestly attempt to keep timeframes as close as business allow and a great team to back it. Waiting in Service for my Cadillac Service Rep (Jon) and twice was offered assistance from his fellow employees. And they do this while being nice... 

Business response:

Thank you for the fantastic review! We're so glad to hear that your experience at Van Cadillac was straightforward and pleasant. It's great to know that Jon and the rest of the team made you feel supported and well taken care of during your visit. We truly appreciate your kind words and look forward to serving you again in the future! 

2024 CHEVROLET TRAVERSE LT Z71 Owner's profile image
2024 CHEVROLET TRAVERSE LT Z71 Owner 
6 months ago

The service dept was outstanding. Gave me a loaner vehicle and washed my car off when it was returned 

Business response:

Thank you for sharing your experience! We're thrilled to hear that our service department met your expectations and that you were satisfied with the loaner vehicle and the car wash. We appreciate your feedback and look forward to assisting you again! 

2024 CADILLAC CT5 PREMIUM LUXURY Owner's profile image
2024 CADILLAC CT5 PREMIUM LUXURY Owner 
6 months ago

Always a great experience with the Gothinator! 

Business response:

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with us. We appreciate your continued support and look forward to assisting you again soon! 

2021 CADILLAC XT6 SPORT Owner's profile image
2021 CADILLAC XT6 SPORT Owner 
6 months ago

Fast friendly service! Thanks Jon for taking care of things. 

Business response:

Thank you for your feedback. We're glad to hear you received fast and friendly service. We'll be sure to pass along your appreciation to Jon for taking care of everything. We look forward to serving you again in the future. 

2021 CHEVROLET MALIBU LT Owner's profile image
2021 CHEVROLET MALIBU LT Owner 
6 months ago

consistently friendly staff who ONLY will fix what needs to be fixed and will not try to "up sale" you 

Business response:

Thank you for your feedback. We're pleased to hear that you consistently have a positive experience with our friendly staff. Our team is committed to providing honest and reliable service, focusing only on what's necessary to keep your vehicle running smoothly. We appreciate your trust in us and look forward to continuing to serve you. 

2020 CADILLAC XT5 PREMIUM LUXURY Owner's profile image
2020 CADILLAC XT5 PREMIUM LUXURY Owner 
6 months ago

Always a good experience with that service team. 

Business response:

Thank you for your positive feedback. We're thrilled to hear that you've consistently had a great experience with our service team. We appreciate your continued trust and look forward to serving you again in the future. 

2020 CHEVROLET MALIBU LT Owner's profile image
2020 CHEVROLET MALIBU LT Owner 
6 months ago

Good service and customer service 

Business response:

Thank you for your feedback! We're thrilled to hear that you consistently have a positive experience with our service team. We appreciate your trust in us and look forward to assisting you again in the future! 

2023 CADILLAC XT5 LUXURY Owner's profile image
2023 CADILLAC XT5 LUXURY Owner 
6 months ago

Charging 3% for credit card use is wrong. 

Business response:

Thank you for your feedback. We understand your concern about the credit card fee. If you'd like to discuss this further or have any other questions, please feel free to reach out to us. We're here to assist you. 

Frequently asked questions about Van Cadillac of Kansas City

How is Van Cadillac of Kansas City rated?

Van Cadillac of Kansas City has a 4.5 star rating with 1,778 reviews. 

When is Van Cadillac of Kansas City open?

Van Cadillac of Kansas City is open now. It will close at 6:00 p.m.