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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It started off rough, but it ended up being really good.
Excellent service. Friendly, informative, and very nice waiting area.
Business response:
Dear Valued Customer, Thank you for taking the time to leave this 5-star review for Van Cadillac! We are thrilled to hear that you had an excellent service experience. Our team strives to be friendly, informative, and provide a comfortable atmosphere in our waiting area, so your feedback lets us know we're achieving those goals. Sincerely, The Van Cadillac Team
My Service Advisor, Jon Goth, was excellent and worked with me in identifying noise issues with my brakes. Service was completed in conjunction with an oil/filter change that same day.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Great job and car looks great!
Van Chevrolet is helpful for what they do for my car.
quick and easy service with a smile
Amazing! Jon Goth is the man!
Good service, nice people
Business response:
Hi there, Thank you for your review. We are happy to hear that our team provided you with good service. Please visit us again for all of your vehicle needs.
1 week after service I was cleaning the engine compartment and found 3 hose clamps not installed in areas where work was done . I took care of it myself .
Business response:
Thank you for bringing this to our attention. We sincerely apologize that you found 3 uninstalled hose clamps after a recent service on your vehicle. Safety and quality service are our top priorities, and we take your feedback very seriously. We understand you were able to fix the issue yourself, and we appreciate your resourcefulness. In the future, please do not hesitate to contact us immediately if you have any concerns following a service. Again, we apologize for this oversight.
Van Cadillac of Kansas City has a 4.5 star rating with 1,847 reviews.
Van Cadillac of Kansas City is closed now. It will open tomorrow at 7:00 a.m.