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Van Cadillac of Kansas City
- Car Dealers
- Kansas City, MO
About this business
Location details
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I always get good service there and this was no exception. The only think I'd ask to be improved is that some EV parts be on hand. I always have to wait a day for them to arrive. Surely, I'm not the only Chevy EV driver in the northland.
Business response:
Thank you for your kind words about our servicewe're glad to know we continue to meet your expectations! We appreciate your feedback about EV parts availability and understand how important it is to have them on hand. Your input helps us identify areas for improvement, and we'll certainly take this into consideration. Thank you for choosing us, and we look forward to serving you again! If there's anything more we can assist with, don't hesitate to let us know.
Liked ease of making appointment, friendliness of customer service, and speed of work completed. Dislike cost of an oil change
Business response:
Thank you for your review! We're glad to hear you appreciated the ease of scheduling, the friendliness of our team, and the efficiency of our service. We understand your concerns about the cost of an oil change and truly value your feedback. Our goal is to provide high-quality service and value. Thank you for choosing uswe look forward to serving you again!
Great loaner car for my 45k mile service. Beautiful wash and detail. Quick diagnosis and correction of a minor problem. Five star service! Thank You Van Cadillac!
Business response:
Thank you for your wonderful review! We're thrilled to hear you enjoyed the loaner car and appreciated the wash and detail. It's great to know our team provided a quick diagnosis and resolution for the issue, ensuring your 45k-mile service was seamless. Your kind words mean a lot to us, and we're grateful for your trust in Van Cadillac. We look forward to providing you with five-star service again in the future!
Happy with the customer service
Business response:
Thank you for your feedback! We're so glad to hear that you were happy with the customer service. We truly appreciate your support and look forward to serving you again in the future!
The service department is always excellent! Everyone in my personal service team has superb people skills! The facility is always neat and clean and everyone is extremely accommodating! The only problem I have with this visit is: My brakes are still squeaking! Maybe my car has a mind of its own and enjoys spending time in the shop!
Business response:
Thank you so much for your kind words about our service department! We truly appreciate your feedback and are glad to hear that our team continues to provide you with excellent service. We're sorry to hear about the squeaking brakes and understand how frustrating that can be. We'd like to get this resolved for you. Please feel free to contact us so we can take another look and ensure everything is working perfectly. We look forward to making it right!
It was very effcient. Very short wait .
Business response:
Thank you for your feedback! We're glad to hear that your experience was efficient and that your wait time was short. We strive to provide quick and convenient service, and we're happy we met your expectations. If you need anything else, don't hesitate to reach out. We look forward to serving you again!
The service as usual was fast and efficient. The service team is great.
Business response:
Thank you for your positive feedback! We're glad to hear that your service experience was fast and efficient, as always. Our team works hard to provide great service, and we're happy to know it shows. We look forward to serving you again!
The problem was solved, the people were polite. I know I will be taken care of quickly and efficiently.
Business response:
Thank you for sharing your experience! We're glad to hear that your issue was resolved and that our team was able to assist you in a polite and efficient manner. We truly appreciate your trust in us and look forward to continuing to provide you with great service in the future.
Completely satisfied aaaaaa
Business response:
Thank you for sharing your satisfaction! We're thrilled to hear everything met your expectations. Your feedback motivates us to keep delivering excellent service. We look forward to serving you again in the future!
Frequently asked questions about Van Cadillac of Kansas City
How is Van Cadillac of Kansas City rated?
Van Cadillac of Kansas City has a 4.5 star rating with 2,105 reviews.
When is Van Cadillac of Kansas City open?
Van Cadillac of Kansas City is closed now. It will open tomorrow at 7:00 a.m.