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Van Cadillac of Kansas City

4.5

About this business

Location details

100 NW Vivion Rd., Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,779 reviews
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2021 JEEP GRAND CHEROKEE L OVERLAND Owner's profile image
2021 JEEP GRAND CHEROKEE L OVERLAND Owner 
2 years ago

Great experience! Body shop was amazing and provided great communication and service! Highly recommend. 

Business response:

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence. 

2013 CHEVROLET MALIBU 1LT Owner's profile image
2013 CHEVROLET MALIBU 1LT Owner 
2 years ago

The service team, John and Malik, as well as Kim who schedules loaner vehicles, all did a wonderful job answering my questions. I was not pleased with the decisions that GM has made regarding the way services are scheduled and no loaner vehicles (or very few) are available. Having no qualified technicians to do repairs on weekends forces customers to drop off their car during the week, which of course interferes with mist people!s job demands which makes an already stressful more stressful. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2018 CHEVROLET MALIBU LT Owner's profile image
2018 CHEVROLET MALIBU LT Owner 
2 years ago

I always get excellent service. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2020 CADILLAC XT4 PREMIUM LUXURY Owner's profile image
2020 CADILLAC XT4 PREMIUM LUXURY Owner 
2 years ago

Only place I take my Vehicles. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2020 CHEVROLET EQUINOX LT Owner's profile image
2020 CHEVROLET EQUINOX LT Owner 
2 years ago

GREAT SERVICE DEPARTMENT! 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2023 CHEVROLET SILVERADO K1500 LT Shopper's profile image
2023 CHEVROLET SILVERADO K1500 LT Shopper 
2 years ago

Had an excellent experience. Michael gave me an excellent deal on my new truck. He was very knowledgeable and very easy to work with. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2016 CHEVROLET SILVERADO K2500HD LT Owner's profile image
2016 CHEVROLET SILVERADO K2500HD LT Owner 
2 years ago

Great service department. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2015 CADILLAC SRX LUXURY COLLECTION Owner's profile image
2015 CADILLAC SRX LUXURY COLLECTION Owner 
2 years ago

Jon, the Service Advisor was great! Professional, courteous, personable and he kept me informed. I appreciated the great customer service from everyone at Van. I have purchased three Cadillacs from Van and keep coming back because of the customer service and the folks I interact with when I came in. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2020 CHEVROLET COLORADO ZR2 Owner's profile image
2020 CHEVROLET COLORADO ZR2 Owner 
2 years ago

Easy process from start to finish. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Frequently asked questions about Van Cadillac of Kansas City

How is Van Cadillac of Kansas City rated?

Van Cadillac of Kansas City has a 4.5 star rating with 1,779 reviews. 

When is Van Cadillac of Kansas City open?

Van Cadillac of Kansas City is closed now. It will open at 8:00 a.m.