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Van Cadillac of Kansas City

4.5

About this business

Location details

100 NW Vivion Rd., Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,847 reviews
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2017 CADILLAC XT5 PREMIUM LUXURY Owner's profile image
2017 CADILLAC XT5 PREMIUM LUXURY Owner 
3 years ago

Van Service Manager Alex was very thorough while we had the Cadilac in for a 60K mile service. He advised and kept me updated on the progress. 

Business response:

Thank you for your positive feedback! 

2014 CHEVROLET IMPALA LTZ Owner's profile image
2014 CHEVROLET IMPALA LTZ Owner 
3 years ago

My experience was great. Everything was explained to me perfect. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

1999 CADILLAC ELDORADO TOURING COUPE Owner's profile image
1999 CADILLAC ELDORADO TOURING COUPE Owner 
3 years ago

Service was good without delays. 

Business response:

Thank you for your positive review! 

2015 CADILLAC SRX Owner's profile image
2015 CADILLAC SRX Owner 
3 years ago

Cadillac has the best service department! Thank you!! 

Business response:

Thank you for your positive feedback! 

2015 CHEVROLET TRAVERSE LT Owner's profile image
2015 CHEVROLET TRAVERSE LT Owner 
3 years ago

Service rep and all other staff that I encountered were friendly. Requested service was done in a timely manner. 

Business response:

Thank you for your positive feedback! 

2020 CADILLAC ESCALADE PLATINUM Owner's profile image
2020 CADILLAC ESCALADE PLATINUM Owner 
3 years ago

Service was great! Everybody was excellent 

Business response:

Thank you for your positive feedback! 

2018 CADILLAC CTS LUXURY Owner's profile image
2018 CADILLAC CTS LUXURY Owner 
3 years ago

OnStar notified engine/transmission problem. Was. Diagnosed. Replaced faulty part. Back on road under two hours. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2019 CADILLAC XT5 PLATINUM Owner's profile image
2019 CADILLAC XT5 PLATINUM Owner 
3 years ago

Taken care of very nicely. No issues 

Business response:

Thank you for your positive review! 

2015 CHEVROLET CAMARO LT Owner's profile image
2015 CHEVROLET CAMARO LT Owner 
3 years ago

check in was good. Service took longer than usual. There was a delay in getting parts. Repairs were done to my satisfaction. 

Business response:

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. At your earliest convenience, please reach out to our Customer Relations Manager, Kim Kloth, at 855-971-8381 or kkloth@kcchevycad.com. 

Frequently asked questions about Van Cadillac of Kansas City

How is Van Cadillac of Kansas City rated?

Van Cadillac of Kansas City has a 4.5 star rating with 1,847 reviews. 

When is Van Cadillac of Kansas City open?

Van Cadillac of Kansas City is closed now. It will open tomorrow at 7:00 a.m.