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Van Cadillac of Kansas City

4.5

About this business

Location details

100 NW Vivion Rd., Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,780 reviews
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2017 CHEVROLET TRAVERSE PREMIER Owner's profile image
2017 CHEVROLET TRAVERSE PREMIER Owner 
4 years ago

During these trying times they have maintained their strong customer relationships! Making sure that I was happy was their priority! 

Business response:

Thank you for your positive feedback! 

2017 CHEVROLET CRUZE LT Owner's profile image
2017 CHEVROLET CRUZE LT Owner 
4 years ago

Great job, they got me out earlier than expected. 

Business response:

Thank you for your positive review! 

2008 CHEVROLET SILVERADO C1500 Owner's profile image
2008 CHEVROLET SILVERADO C1500 Owner 
4 years ago

I went to the service department of Van Chevrolet fully expecting to have my truck's rear shocks replaced ( I was told by three other car service outfits that one of the shocks was leaking.) The technician showed the service advisor the shocks which were both dry. No one tried to sell me shocks I didn't need that day. All I paid for was an oil change and lube. I was pleasantly surprised by all this. Kudos to Van Chevrolet! 

Business response:

Thank you for your positive feedback! 

2015 CADILLAC SRX PREMIUM COLLECTION Owner's profile image
2015 CADILLAC SRX PREMIUM COLLECTION Owner 
4 years ago

I got my car when I was promised. Everything I had asked to have serviced was done. 

Business response:

Thank you for your positive review! 

2018 CHEVROLET TAHOE LT Owner's profile image
2018 CHEVROLET TAHOE LT Owner 
4 years ago

Malik is always professional and very helpful. They changed oil, removed a nail from a tire and rotated my tires. 

Business response:

Thank you for your positive feedback! 

2018 CADILLAC ATS PREMIUM LUXURY Owner's profile image
2018 CADILLAC ATS PREMIUM LUXURY Owner 
4 years ago

No problems, everything went smoothly. 

Business response:

Thank you for your positive review! 

2019 CADILLAC XT4 LUXURY Owner's profile image
2019 CADILLAC XT4 LUXURY Owner 
4 years ago

quick in and out on oil change. 

Business response:

Thank you for your positive review! 

2011 CADILLAC SRX LUXURY COLLECTION Owner's profile image
2011 CADILLAC SRX LUXURY COLLECTION Owner 
4 years ago

Great customer service. Comfortable waiting room. Excellent service rep. 

Business response:

Thank you for your positive review! 

2016 CHEVROLET CRUZE LT Owner's profile image
2016 CHEVROLET CRUZE LT Owner 
4 years ago

I must be really out of touch with reality to think that pluging a tire now costs over 50.00 to repair. and almost 2 hrs. I was waiting on my car to be repaired and happen to stop by Kims office and she said are you still waiting and i said yes. She pulled it up on her computer and saw the car was finished. we went out and sure enough it was and my rep of the day was just sitting at his desk, He never bothered to let me know the car was ready to go. 

Business response:

We appreciate the feedback from our customers. I want to apologize again for the lack of communication while we had your vehicle. Our goal is to build lasting relationships with our customers and we fell short on this visit. Please reach out to me directly for any of your future service needs. Kimberly Kloth - Customer Relations Manager 

Frequently asked questions about Van Cadillac of Kansas City

How is Van Cadillac of Kansas City rated?

Van Cadillac of Kansas City has a 4.5 star rating with 1,780 reviews. 

When is Van Cadillac of Kansas City open?

Van Cadillac of Kansas City is closed now. It will open on Monday at 7:00 a.m.