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1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Excellent staff and service, greeted at door by service consultant explained all the services need to be done and cost, provided timely updates. All services were done properly as expected
Business response:
We are delighted to hear about your positive experience with our team! Your feedback about being warmly welcomed and having all services clearly explained shows that our staff provided the transparent communication we strive for. We understand how important it is to receive timely updates throughout the service process, and we're pleased that our team kept you well-informed. It's wonderful to know that all work was completed to your expectations. Your satisfaction with both our customer service and technical expertise means ... read more
great experience at Vandergriff Acura. Service advisor Daniel kept me up to date with everything going on with the vehicle and we also spoke about future maintenance.
Business response:
Thank you for taking the time to share your wonderful feedback about your experience with us. We are delighted to hear that you had such a positive visit and that Daniel provided you with exceptional service by keeping you informed throughout the entire process with your vehicle. It means so much to know that he took the time to discuss your future maintenance needs as well. Your satisfaction is our top priority, and we truly appreciate customers like you who take the time to recognize our team's dedication to providing outs... read more
Professional service visit.
Business response:
We are elated to hear about your positive experience with our team. Your feedback about receiving professional service means so much to us at Vandergriff Acura. We strive to maintain high standards in every interaction, and it's wonderful to know that we met your expectations during your visit. Thank you for taking the time to share your thoughts with us.
We liked every aspect of Vandergriff
Business response:
We are pleased to hear that you enjoyed every part of your experience with us. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive feedback. It's wonderful to know that we met your expectations across all aspects of your visit. We look forward to continuing to provide you with excellent service for your vehicle and any future automotive needs.
Was wonderful experience , Isaiah and the team from the dealer was great, easy to work with them, very straightforward to the all operations, y drive a wonderful car thanks to them, thank you very much
Business response:
Thank you immensely for sharing your wonderful experience with us! We are thrilled to hear that your car buying journey was smooth and straightforward. It sounds like our team made the process easy and enjoyable for you, which is exactly what we strive for with every customer. We take great pride in being direct and transparent throughout all our operations, and we're delighted that this approach worked well for you. Knowing that you're driving away in a car you love makes all our efforts worthwhile. Your kind words about th... read more
Friendly, knowledgeable advisor
Business response:
We genuinely appreciate your kind words about our team's approach to customer service. It means so much to know that you found our advisor both welcoming and well-informed during your visit. Providing knowledgeable guidance while maintaining a warm atmosphere is something we strive for every day at Vandergriff Acura. Your experience is important to us, and we're delighted that we could meet your expectations. Thank you for taking the time to share your positive experience.
Everyone was courteous and professional. The work was done in a timely manner. Thanks for all you did.
Business response:
Thank you for sharing your positive experience with us. We are delighted to hear that our team provided you with courteous and professional service throughout your visit. It means a great deal to know that we completed your work efficiently and met your expectations. Your kind words truly motivate us to continue delivering the high-quality service that our customers deserve. We appreciate your trust in us and look forward to serving you again in the future.
Daisha I think was her name, was great. Kept me informed throughout the process and even helped me recover my laptop that I left in the loaner car after I returned it. Service/repairs were quick.
Business response:
Your review is appreciated! We are delighted to hear that our team member provided you with exceptional service throughout your visit. It sounds like she truly went above and beyond by keeping you well-informed during the process and helping you retrieve your laptop from the loaner vehicle. We understand how important it is to have clear communication and personal attention during service appointments. Your feedback about the quick turnaround time for your repairs is wonderful to hear. Thank you for taking the time to share ... read more
Great service, the service rep was knowledgeable and helpful.
Business response:
Thank you for sharing your positive experience with us. We are delighted to hear that you received excellent assistance and found our service representative to be both knowledgeable and helpful. Your feedback means so much to us as we strive to provide outstanding service to each customer. We truly appreciate you taking the time to recognize the quality care you received, and we look forward to continuing to serve you in the future.
Vandergriff Acura has a 4.5 star rating with 8,279 reviews.
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.