Vandergriff Chevrolet Service

Jeff 

on Cargurus

6 years ago

E-mailed and text conversations with internet sales department wet well, price was aggregable and financing was reasonable. Got to the dealership and right away I was handed off to a floor salesperson, test drove the truck and all went well. Get to the contract and nothing on the contract was what I was told it would be, the price and financing were totally wrong. When I questioned this I was told they couldn't abide by what I was told by the internet department salesperson. I left the dealership after wasting my morning. 

John 

on Cargurus

6 years ago

While the dealer was responsive, the information they provided about the vehicle (such as options and packages) was not. Ultimately, this turned out to be a huge time waster when I found out the vehicle was missing a key package and I did find out until after I went to the dealership. This was frustrating and very much a deal breaker. The dealer was also slow to do everything once I arrived. A simple test drive took an hour to get start, with an appointment. I would not recommend Vandergriff Chevrolet. 

GuruCS4KS 

on Cargurus

6 years ago

Before I headed to the dealership I asked if there was any body damage or other issues with the truck, since I was driving about 50 miles to come see it. The sales person sent me pics and they all looked great. I got off work early drove out to find a ton of issues wrong with this truck. Scratches, scrapes and a huge dent with a lot of paint missing on top of the cab. Also someone had a truck bed cover previously attached and the plastic was smashed into the bed rail(dented in), one of the fender flares isn't attached correc... read more

Larry 

on Cargurus

6 years ago

Promised me one thing, out the door for $14,900, then came back with almost $20,000. Wouldn't recommend them 

Brian 

on Cargurus

6 years ago

I contacted the dealer about this car, they responded quickly and we set up and appointment. I told them where I was coming from, about an hour and half away. On the day of the appointment I arrived on time and was greeted by someone I hadn't spoken with, told them who I was there to see and he told me that the person I had been speaking with and made an appointment with wasn't a salesman but their internet guy but they were on the same team and he would help me. I told him what car I had viewed on CarGurus and he went looki... read more

lllewis5 

on Cargurus

6 years ago

They called me or emailed me every 10 minutes! 

Karen 

on Cargurus

6 years ago

Made an appointment, drive over 2 hrs to get there. Called an hour before I got there. They stated they sold it 20 minutes ago, when I arrived! REALLY‼️✖️✖️✖️✖️✖️ 

Danny 

on Cargurus

6 years ago

Slow to respond with any answers, felt like it was a bother to them. Kept wanting me to come in the office to talk when I live 180 miles away. Wasted my time... 

BUYER BEWARE 

on Cargurus

6 years ago

I can say they're all doing it. You inquire about a vehicle and they call you all day. But when you get there it the same old routine. Hi Bob didn't we sell the black truck, oh yes we did Jack.Well I have another with less miler but more MONEY. But it's funny to me because the truck I was inquiring about was overpriced. They should be courteous enough to call when they sell the ghost vehicle But I will say it's not just this dealer all of them use the same trick.