Vandergriff Chevrolet Service

GuruT5BBD 

on Cargurus

6 years ago

I forwarded an offer to the dealer, twice. I did not hear back from them. I called them then was told they are very aggressive in their "on line" pricing and this was the bottom price. The lady I spoke with was cordial. 

Scott 

on Cargurus

7 years ago

Even though the truck had been on CarGurus is for over 40 days, it only had 7 miles on it and wouldn't be released from the loaner program for at least another three months. I was promised that they had similar vehicles for a similar price on site. A quote for a similar vehicle came back $7000 higher. This dealer uses these vehicles for the old bait and switch routine. AVOID VANDERGRIFF CHEVROLET!!! 

Will 

on Cargurus

7 years ago

I called up to the dealership to inquire about this vehicle and said I could come up and test drive it. So they set me up a time and I show up and find out it’s in the shop and the mechanic that was working on it (doing oil change and whatever else) had left for the day. So I had driven an hour to test drive this truck that wasn’t even ready to test drive when they had told me it was. And on top of that, the sales man the manager set me up with was either new or hated his job becuase he really didn’t seem that interested in ... read more

Bubba 

on Cargurus

7 years ago

very unprofessional. Daisy called and when i asked for info on the truck all she wanted was a credit app filled out. We were disconnected - one week later after calling back and leaving messages - she started out with credit app again and sent me emails asking for credit app before we ever discussed a vehicle. Still don't know the details of the truck i asked about 3 weeks ago .. 

Ken 

on Cargurus

7 years ago

One of the worst dealership experiences I’ve ever had. This says a lot, considering I’m an old “car-dog” myself. I was extremely interested in the zr2! So I sent in the lead. Me knowing the run-a-round that I may endure - I sent in informantion about my trade (which I already knew it’s value). I have a TRD pro on order. Well I received a generic email, followed by another generic email asking me info about my trade that I had already sent about. I replied, while in the midst of that. I got off of work early so I came home to... read more

robert 

on Cargurus

7 years ago

Car had been sold already. A week later it is still on listed for sale on cargurus. 

Joe 

on Cargurus

7 years ago

Over he phone they were very responsive. Made an appointment to drive it and told them I was 2.5 hours away from them. Driving into the dealership they called to tell me that it was sold but to come on in and look around. They never called to let me know they were trying to sell it to someone else. When I came in they were rude in person and just said it happens. Completely different experience after they had sold the vehicle. They got what they wanted so who cares about the customer. 

Billy 

on Cargurus

8 years ago

I left a comment for them not to call before 3pm, I work overnights and sleep during the day, the next day while I was asleep they called starting at 9am the at 11am then again at 2pm.. I tried calling back but the person that called me was not available, so I left a message with the same instructions to not call before 3pm.. next day same exact times, same person I left the message to not call before 3pm, they were not even sure what truck I was looking for and tried to get me to come look at some cars... no I am looking fo... read more

Kathryn 

on Cargurus

8 years ago

In order to make up for their over the top low price, they low balled me on my trade by $4500. I did my research prior to coming in to the dealership, as well as had my car appraised at another dealership. When I reached out to management...They never called me back. When they sent me a generic email to see how my experience was...they never replied. Pitiful!!