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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Vandergriff Toyota has good customer relationships.
Business response:
Thank you for your positive review!
The trick to getting In-and-out of this facility quickly is to go early in the morning. I was a little annoyed that they tried to sell me a fuel injector cleaning service when the car only had 5000 miles on it most of which were using the all-electric drive mode. Clearly the car did not need the fuel system cleaned. I am always leery of dealerships that try to sell you services which are totally unnecessary. This dealer does good quality work but just be aware that they will try to sell you things that you probably don't nee... read more
Business response:
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Please contact Mike Book at mbook@vtaig.com to discuss the situation further.
Great customer service!! Berlin took great care of me and my car. I would definitely go back with any problems with my car!
Business response:
Thank you for your positive review!
Very good experience, even offered me a ride home during servicing then picked me up when service completed.
Business response:
Thank you for your positive review!
The advisor was very professional and informative.
Business response:
Thank you for your positive Review!
Mike Hill was my service advisor. He was very professional, answered questions, addressed any concerns and explained in a way that I understood. Before any repairs took place, he went over multi-point inspection form with me and recommendations in detail. Mike is a great asset to Vandergriff team.
Business response:
Thank you for your positive Review!
Went in to have my steering checked. The problem was due to misbalanced front tires. Vandergriff balanced the front tires free of charge since I paid for a balance about 6 months ago. This was great customer service to take care of this issue and not charge me.
Business response:
Thank you for your positive Review!
Great Service,I had a problem with my sun roof the service guy got me in and took care of it. I was really greatful because it was a Saturday and we were under a thunderstorm warning,and i was in panic mode! I just want to thank you guys for the Excellent Service you have provided for the last 13 years on my Camry my baby...... Lol And a big thank you to my the gentleman who helped me. Velma Sadler
Service was excellent, fast and thorough. Jasmine my service advisor is always on top of things!!!
Vandergriff Toyota has a 4.3 star rating with 13,052 reviews.
Vandergriff Toyota is closed now. It will open at 9:00 a.m.