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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
I had excellent customer service from Alfredo! Everything was perfect and he made my experience one of a kind to come back again and see him.
Business response:
Thank you for the fantastic review! We're thrilled to hear that Alfredo provided you with exceptional customer service and made your experience truly memorable. It means a lot to us that you plan to return and see him again! At Vandergriff Toyota, we strive to ensure every customer interaction is positive, and Alfredo clearly went above and beyond. We'll be sure to recognize him for his dedication to creating a one-of-a-kind customer service experience. Thanks again for choosing Vandergriff Toyota. We look forward to seeing ... read more
All went well. They were on time and prompt about the service.
Business response:
Thank you for the positive review! We're delighted to hear that your recent service experience went smoothly and that our team was on time and prompt. At Vandergriff Toyota, we understand the importance of your time and strive to deliver efficient service without compromising on quality. Knowing we met your expectations for timeliness is rewarding! Thanks again for choosing Vandergriff Toyota. We look forward to seeing you again soon!
Everything was ok but the service advisor needs more customer service skills
Business response:
Thank you for your honest feedback about your recent service experience. We sincerely apologize that the interaction with your service advisor fell short of your expectations. At Vandergriff Toyota, we strive to provide exceptional customer service in all aspects of the service process. We take your feedback seriously and will use it as a coaching opportunity to ensure our service advisors consistently deliver exceptional customer care. We hope you'll give us another chance to demonstrate our commitment to excellent customer... read more
Great Service as always took my vehicle in and within an hour done.
Business response:
Thank you for the fantastic review! We're thrilled to hear that, as always, your service experience was excellent and your vehicle was serviced quickly. We understand your time is valuable, and our team prioritizes getting you back on the road efficiently without compromising on quality service. An hour turnaround is impressive, and we'll be sure to recognize the technicians who achieved that for you! Thanks again for choosing Vandergriff Toyota. We look forward to seeing you again soon!
Very good as usual. Pretty fast, too, all things considered. 95K mile check up. No worries; no complaints.
Business response:
Thank you for the positive review! We're happy to hear that, as always, your service experience was very good. It's especially rewarding to know that your 95,000-mile checkup went smoothly and efficiently. At Vandergriff Toyota, we understand the importance of thorough maintenance, especially for high-mileage vehicles. We're glad our team was able to complete your service quickly and efficiently, without finding any issues. Thanks again for choosing Vandergriff Toyota for your checkup! We look forward to seeing you again for... read more
Service manager, Matt Ellis is unbelievable . He always goes out of his way to make sure everything is taking care of truly one of the best experiences going to Vandergriff Toyota in Arlington. Really enjoy everything about them.
Business response:
Thank you for the fantastic review! We're thrilled to hear that you consistently have a positive experience at our dealership. It sounds like Matt Ellis, our service manager, truly impressed you! We're so lucky to have him on our team. His dedication to exceptional customer service is truly inspiring, and we'll be sure to pass along your kind words. We appreciate your business and look forward to seeing you again at Vandergriff Toyota!
Relatively quick service.
Business response:
Thank you for your review! We appreciate you choosing us for your service needs and for your feedback! Please don't hesitate to reach out if you have any questions or need to schedule another appointment.
I brought my truck in for oil change, state inspection and transmission diagnostics. Uber ride was provided to take me home and brough me back to the dealership, which was nice. Ended up having to flush transmission fluid, which was kind of more costly than I thought. Anyway, everything was done well.
Business response:
Thank you for taking the time to leave a review about your recent service experience. We appreciate you choosing us for your oil change, state inspection, and transmission diagnostics. We're glad to hear that the Uber service we provided for your transportation was helpful. We understand that car repairs can sometimes be unexpected, and we want to make the process as convenient as possible for our customers. Regarding the transmission fluid flush, we apologize if the cost ended up being higher than you anticipated. While we ... read more
I always received the BEST OF THE BEST service on my van from Mike Hill
Business response:
Thank you for leaving a fantastic review! We're always happy to hear about customers who consistently have a positive experience, and it sounds like Mike Hill has definitely earned your trust. We appreciate you recognizing him for providing the "BEST OF THE BEST" service on your van. It's because of dedicated team members like Mike that we can deliver such exceptional service to our customers. We will be sure to pass your kind words on to Mike. He will be thrilled to know his hard work is appreciated. Thank you for choosing ... read more
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.4 star rating with 12,768 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open tomorrow at 7:00 a.m.