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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
service is always great and fast, Mike Hill is an excellent service adviser
Business response:
Thank you for highlighting both the consistent quality of our service and Mike's exceptional performance as a service adviser. We are proud that you've experienced consistently great and fast service, and we're especially grateful for your specific recognition of Mike. Our service advisers like Mike are dedicated to ensuring each customer receives prompt, professional, and personalized attention. His commitment to excellence reflects the high standards we maintain across our entire service team. We appreciate you taking the ... read more
It was the fastest Service for car maintaince
Business response:
Thank you for your enthusiastic review! We're thrilled to hear that you experienced the fastest service for your car maintenance. Our team works hard to provide efficient and quick service, understanding that our customers' time is valuable. Your feedback confirms that we are achieving our goal of delivering prompt and streamlined automotive maintenance. We appreciate you taking the time to share your positive experience and look forward to continuing to provide you with fast, high-quality service in the future!
David was professional and polite. He updated maintenance record to assure no repeated services. He made sure i got my Military discount.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that David provided you with professional and polite service. It's great to know he was attentive to your needs by updating your maintenance records and ensuring you received your military discount. Our team is dedicated to providing personalized service and ensuring that our customers feel valued and respected. Your recognition of David's efforts reflects our commitment to excellence. Thank you for choosing us, and we look forward to serving you again in the futu... read more
Robert, was the sweetest person and treated me like a person.
Business response:
Thank you for your heartfelt feedback about Robert! We are thrilled to hear that he provided you with such a warm and personal experience during your visit. Our team is dedicated to treating every customer with respect and care, and it's wonderful to know that Robert exemplified this during your interaction. Your satisfaction is our top priority, and we strive to create a welcoming atmosphere for everyone who walks through our doors. We appreciate you taking the time to share your positive experience and recognize Robert's e... read more
Quick Response, Excellent value, Friendly service rep. Thank you Vandergriff Toyota!
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback highlighting our quick response, excellent value, and friendly service representative means a great deal to us. Our entire team is dedicated to providing an outstanding customer experience, and we're grateful you noticed the care and attention we put into every interaction. We strive to make each visit efficient, valuable, and pleasant. Thank you for choosing Vandergriff Toyota and taking the time to share your experience. We look forward to ... read more
Great service and helpful staff
Business response:
We are grateful for your recognition of our team's service and helpfulness. Our staff is committed to providing a supportive, knowledgeable, and customer-focused experience during every visit. Your feedback confirms that we are delivering the high-quality service we strive to maintain. We appreciate that our team's dedication and professionalism were evident throughout your service experience. Thank you for choosing our service center and for taking the time to share your positive experience. We look forward to continuing to... read more
I had went to get my car serviced for the 2nd time at Vandergriff and was greeted with a smile by a lady (I didn't catch her name) right when I pulled up. I told her I had an appt and she went to get my Service Advisor Scott. He came up to my car and greeted me with a smile. He remembered me and talked with me as though he had known me for years. He was professional and courteous as he was the first time.
Business response:
We are truly touched by your detailed and warm review highlighting the personalized service you experienced at our dealership. We're delighted that the team member who greeted you created a welcoming first impression, and that Scott, your Service Advisor, continued to provide the same exceptional level of professional and friendly service you've come to expect. Our team takes great pride in building genuine connections with our customers, and your feedback confirms that we're succeeding in creating a comfortable, personalize... read more
Good customer service specially adviser Mike Hills
Business response:
Thank you for your positive feedback! We're glad to hear that you received good customer service, especially from Advisor Mike. Our team strives to provide attentive and helpful support, and we appreciate your recognition of Mike's efforts. Thank you for choosing us, and we look forward to serving you again in the future!
Excellent service with courteous team who went above and beyond.
Business response:
We are deeply appreciative of your recognition of our team's commitment to exceptional service. Going above and beyond is more than just a goal for us - it's a standard we strive to maintain with every customer interaction. Your feedback confirms that our courteous approach is making a meaningful difference in our customers' experiences. Thank you for taking the time to share such positive insights about the service you received. We look forward to continuing to provide outstanding support in all of our future interactions.
Vandergriff Toyota has a 4.3 star rating with 12,546 reviews.
Vandergriff Toyota is open now. It will close at 9:00 p.m.