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Verena at Gilbert

4.7
  • Retirement Homes
  • Gilbert, AZ

About this business

WellnessRetirement Homes

Location details

1505 Willis Rd, Gilbert, AZ, 85297, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
4.7153 reviews
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Cecil S's profile image
Cecil S 
a year ago

While the facility and the residents and staff makes living here congenial and comfortable, it is the variety and number of activities that makes life here enjoyable and satisfying. There is always something interesting to do. And the community is large enough that you can slip away for some quiet time when you need it. 

Business response:

Thank you for your review! We’re delighted that you enjoy living here and can always find something interesting to do while also having the space to enjoy some quiet time when needed. Your feedback is appreciated, and we’re grateful to have you as part of our community. 

robert Mason's profile image
robert Mason 
a year ago

Nice rooms, safe facility. bus take you many places. Food service is good. Activities are many so plenty to do. You can also rest and do nothing. Cost is comparable to living in a house with maintenance, food and utilities. 

Business response:

Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted to hear that you have had a great experience living in our community. We value your input and look forward to continuing to provide excellent service. 

Anonymous's profile image
Anonymous 
a year ago

The staff is very friendly. When short on servers in dining room staff pitches in serving and cleaning up which I never did see at [facility name removed]. The dining room carpet is not cleaned very well often. The quality and quantity of meals has gone down since moving in. Not a lot of places for activities except for the dining room. Not many craft projects to make and take like at [facility name removed] 

Business response:

Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our friendly staff and their dedication to ensuring a pleasant dining experience. We're sorry to hear about the issues you've encountered. To better understand your concerns, we kindly ask that you take a moment to email us at info@trueconnectioncommunities.com Our team is committed to addressing any concerns and making your experience with our community a positive one. Thank you for your understanding, and we look forwar... read more

Joan H's profile image
Joan H 
a year ago

My cousin and I aren’t getting any younger. Even though we are still working, living at the Verena will be uplifting. We toured the facility and immediately fell in love with the place. It has everything we wanted and even more. The staff is extremely friendly along with the residents we met. Looking forward to spending the rest of ourblives there. 

Business response:

Thank you for your wonderful review and for choosing Verena at Gilbert as your home! We're thrilled to hear that you and your cousin had such a positive experience during your tour and that you found everything you were looking for and more in our community. Creating a welcoming and supportive environment for our residents is our top priority, so we're delighted that you found our staff to be friendly and the atmosphere uplifting. We're honored that you've chosen to make our community your home for the next chapter of your l... read more

Anonymous's profile image
Anonymous 
a year ago

I say maybe not as pretty as some other places, but it has a warmer heart on the inside. 

Business response:

Thank you for taking the time to leave a review! We value your input and look forward to continuing to provide excellent service. 

Lynne's profile image
Lynne 
a year ago

Friendly place. I would recommend Verena at Gilbert to a family member or friend. 

Business response:

Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted to hear that you have had a great experience living in our community and would recommend us to a loved one. We value your input and look forward to continuing to provide excellent service. 

Sandra G's profile image
Sandra G 
a year ago

Easy to talk to the employees. Warm friendly atmosphere. So very helpful in getting your accomodations exactly the way you wanted them. Exceptionally clean. Happy to answer any questions you may have. 

Business response:

Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted to hear that you had a great experience with our community. We value your input and look forward to continuing to provide excellent service. 

Rich J's profile image
Rich J 
a year ago

I toured for my mom. I found the staff warm and welcoming. Was greeted at the front door by the friendly receptionist. She knew me by name and knew I was there for a tour. I met with the Sales Director who was very knowledgeable about the community and area. We looked at a model and an apartment on the 3rd floor. I was invited to stay for lunch. She also took the time to show me amenities of the community such as theater and fitness room. I met several residents that already lived there. The place was clean and inviting. 

Kimberlee L's profile image
Kimberlee L 
a year ago

The location is really great for my Mother as it sits directly across the street from Mercy Gilbert Hospital. When I took my mom to visit this community, I could tell the residents were happy as they were all sitting and eating together in the dining room. I noticed residents playing board games together in another room and putting puzzles together in a different room. The residents seemed very happy and talking together. The food looked delicious, and the Chef stopped by to say hello to us as we ate. The inside of the commu... read more

Frequently asked questions about Verena at Gilbert

How is Verena at Gilbert rated?

Verena at Gilbert has a 4.7 star rating with 153 reviews. 

When is Verena at Gilbert open?

Verena at Gilbert is open now. It will close at 6:00 p.m.