This profile has been claimed by the business owner or representative.
Verena at Hilliard
- Retirement Homes
- Hilliard, OH
About this business
Location details
4522 Hickory Chase Way, Hilliard, OH, 43026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
My husband, [name removed], and I have been living in one of the Verena cottages for about a month. We are very happy that we made the move. We have a beautiful view of the pond from our back patio. The rooms are spacious with lots of natural light coming in through the many windows. Of course, with any new build there are glitches to work out. The staff have quickly responded to and resolved all our requests. Everyone (staff and residents) is so friendly and helpful. There are a wide variety of activities for those who wish... read more
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you have had a great experience living in our community. We value your input and look forward to continuing to provide excellent service.
Toured this facility twice and had lunch once. It is very clean and the employees are very friendly and helpful. I would recommend Verena to anyone looking for a retirement facility. Was pleased and impressed at the closed spaces for ‘stuff’ - which is what I need.
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you had a great experience with our community. We value your input and look forward to continuing to provide excellent service.
Previously booked an appointment but happened to be in vicinity so decided to drop in. Marketing personnel were out on tour with other clients. Was greeted by resident who was most helpful in securing a brochure and answering questions. Resident was very positive about the services and amenities! Certainly a site to add to your search for senior living, etc.!
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you had a great experience with our community. We value your input and look forward to continuing to provide excellent service.
I came in for a tour to check out this community for my parents. What a beautiful place and setting. While I was there they had a musician that was fantastic. I looked over at my dad and he was tapping his fingers agreeing with what he heard. The staff was so sweet starting at the front door. My dad is very quiet and shy and when he saw his name on the board he started chuckling. He looked at my mom and said look there, we are stars. The lady up front, I believe her name was [name removed] was very sweet and cordial as was t... read more
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you had a great experience with our community. We value your input and look forward to continuing to provide excellent service.
I am a resident here at the Verena at Hilliard. I have been so for the last 2 years. When I first moved in, I was nervous, quiet and to myself. Mostly depressed because my husband had just died. I met a lot of the other residents, but I still stayed to myself. After a month or two I came out and attended a musical activity. I have been going to more and more activities as my confidence has changed. I met a few other residents and have become very close to them. If you want a wonderful place that keeps you busy, has wonderful... read more
Business response:
Thank you for sharing your experience with us. We are touched to hear how Verena at Hilliard has become a place of comfort and connection for you during such a difficult time. It’s heartwarming to know that the activities, the supportive community, and the friendships you’ve made have helped you regain your confidence and find joy again. We are so glad you’ve enjoyed the wonderful food and that our staff has played a positive role in your experience. Your kind words mean the world to us, and we’re grateful to have you as par... read more
If you want a place that eases your mind when you talk your parents into downsizing, well this is it. I just did this after looking at many and I mean many communities in the surrounding areas. They have brought my parents out of their shell and have got them coming to bible studies, exercise classes, musical events and they are even going out on trips. Their favorite so far is the covered bridge tour. Thank you staff at Verena for placing a huge smile on my parent's face.
Business response:
Thank you for your wonderful review! We are thrilled that our community has brought so much joy and activity into your parents' lives. It’s great to know they are enjoying bible studies, exercise classes, musical events, and especially their outings like the covered bridge tour. Our staff takes pride in creating an environment where residents can come out of their shells and embrace new experiences, and it’s heartwarming to know they’ve made such a positive impact on your parents. Thank you for trusting us to help you with t... read more
I have been a resident of Verena at Hilliard since March, 2023 and I love living here. I am happy to share with you the reasons for my contentment : I don't have to cook and the food is delicious! I don't need to mow the lawn, shovel snow, clean the gutters or trim the shrubs. I can easily get to church, shopping and doctors. I love and respect the staff and fellow residents. I can visit the library in a few minutes, rain or shine. I love meeting new friends and sharing their experiences. Soooo, I ask What's Not To Like????
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted to hear that you have had a great experience living in our community. We are grateful to have you as part of the family. Thank you again for sharing your experience.
(1) The best part was the cottages because of attached garage (2) The dining room closes at 3 pm: very bad idea (3) Not a walkable community (4) Connect to library = very good (5) Needed to be more informed about activities
Business response:
Thank you for taking the time to share your feedback with us. We value the experiences of all our visitors and residents, and we're sorry to hear that your recent visit did not meet your expectations. To better understand your concerns and address any issues you may have encountered, we kindly ask that you take a moment to email us at info@trueconnectioncommunities.com with additional information about your visit. Our team is committed to addressing any concerns and making your experience with our community a positive one. T... read more
I would like to tell you about a place that I didn't even know existed. This place is the Verena at Hilliard. It is a 55+ place and it is beautiful. So clean and inviting. I stopped by last week. I am looking for a place for my mom. The staff from the start was so nice and kind. The lady at the front desk welcomed me and without any hesitation asked me to have a seat in a conference room setting while she asked for a sales lady to come and talk to me. She came back to me with a bottled water and kept me company until a sales... read more
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted to hear that you had a great experience with our community. We value your input and look forward to continuing to provide excellent service.
Frequently asked questions about Verena at Hilliard
How is Verena at Hilliard rated?
Verena at Hilliard has a 4.7 star rating with 64 reviews.
When is Verena at Hilliard open?
Verena at Hilliard is open now. It will close at 6:00 p.m.