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We are here to help you through the toughest times you are likely to experience as a pet owner. Our state-of-the-art facility is open 24/7 providing top notch care all hours. We are fully equipped to diagnose and treat any veterinary emergency. We primarily see cats and dogs.
465 Lee Hwy, Verona, VA, 24482, United States
Get directionsWas the waiting area spacious? Yes Is food and water always available for your pet at this veterinarian's office? Yes, food and water is always available. My pet loves it. Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable. Did this provider seem well-trained and experienced? Absolutely, they were an expert! Did the staff make you feel uncomfortable when you called with questions or concerns? No, they didn't make me feel uncomfortable
Was this veterinarian able to perform all basic as well as complicated procedures? Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care Has this veterinarian ever misdiagnosed your pet? Never, my pets have enjoyed healthy and long lives thanks to their care. Did you have to wait long after you arrived for your appointment? No, I didn't have to wait very long Does this provider ever overbook appointments here? Never! They have lots of business, but they do such a great... read more
Were the examining rooms clean and free of odor? Yes, they were immaculate. Was there a designated area for your dog to go to the bathroom? No, but there was a little grass outside the office so it was fine Has this veterinarian ever misdiagnosed your pet? No, I have complete faith in their care. Did this animal hospital use current and safe equipment? Yes; the equipment is very advanced!
Did this provider rush your appointment? No Did this provider leave you unattended for an extended period of time? I was left alone for a while, but it wasn't too long Did this provider ever postpone your appointment? No, they never postpone my appointment Was this provider sympathetic to your situation? Yes, they were sympathetic and caring Were you able to relax during your appointment? Not really, I was a little uneasy
We've used this emergency provider on more than one occasion. They are always responsive, communicative, and forthright in terms of prognosis and potential costs. While it's never ideal to have to use their services, they are sensitive to both the emotional and financial outcomes, and will treat you with respect and understanding, regardless of the situation. I have always been impressed by their respect and compassion.
Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely! Was this provider's office easy to locate? Absolutely! It couldn't have been easier!
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it... read more
Did this provider answer all of your questions? Some were answered Was this provider's staff friendly? Friendly Enough Did you leave the office feeling satisfied with your visit? Not satisfied, but not unhappy Was this provider's office easy to locate? Fairly Easy Are you going to visit this provider again? Sure
Did this provider answer all of your questions? Every question I had was answered thoroughly
Veterinary Emergency Services has a 4.8 star rating with 151 reviews.
Veterinary Emergency Services is open now. It is open 24/7.