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VIK Complete Care

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,140 reviews
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Kyle F.'s profile image
Kyle F. 
5 years ago

Dr. Roe did a great job. He is very compassionate and calming. The staff was excellent. Ginny helped get my blood pressure down and Shane was very entertaining. Nicole was incredibly efficient at the front desk. Top notch healthcare! 

Business response:

Hello Mr. Froelich, We can't begin to thank you enough for the kind words regarding our staff at Vik Complete Care! Dr. Roe is FANTASTIC and Shane, Ginny and Nicole are top notch as well! We are pleased you've had such a good ER experience and want you to know we are always available to help 24/7. We hope you feel better very soon! Thank you again! 

Ann Kristin A.'s profile image
Ann Kristin A. 
5 years ago

Wonderful first experience. Caring ,helpful, knowledgeable and efficient staff . 

Business response:

Hello Ms. Allen, Thank you for your kind words and the 5 stars you gave our Westlake facility. We are so happy to hear you had such a good ER experience with Complete Care and we hope you'll keep us in mind if you ever suffer another emergency medical issue. We are open 24/7 and always ready to help! Thank you again! 

Donna W.'s profile image
Donna W. 
7 years ago

I had a great experience here! The nurse and the doctor were very attentive and I felt completely listened to and taken care of. Will most definitely recommend this place and will go again with any urgent care need. 

Business response:

Hello Donna, Thank you for choosing our Westlake facility! We are so glad to hear that you had a great experience! We will pass along your kind review to our staff members. It will make their day! We hope you are feeling a bit better. Remember, we are here 24/7 incase you need us again in the future! 

Thomas S C.'s profile image
Thomas S C. 
7 years ago

Quick & easy to see the DR. 

Business response:

Hi Thomas, Thank you for choosing our Westlake facility today with your healthcare need. We are happy to hear you got in quickly to see the physician. We are here 24/7 throughout the year including holidays. We hope you start to feel better very soon! 

Jb's profile image
7 years ago

Great service courteous staff Seen quickly 

Business response:

Hi JB, We are happy you chose to visit our Westlake facility for your recent healthcare need. We're doubly happy to hear you received quick, great service from our "courteous staff". We hope you will remember we are here anytime you need us, 24/7 for any future health care issue. We hope you are feeling much better. Take care.  

David P.'s profile image
David P. 
7 years ago

Fast, quality care from caring people! 

Business response:

Hi David, Thank you for choosing our Westlake facility for your recent healthcare need. We are happy to hear you got in and out quickly and that you enjoyed the quality care from "caring people". We will pass along your kind words. Remember we are open 24/7 in case you need us again in the future! Hope you're feeling better. 

Sylvie P.'s profile image
Sylvie P. 
8 years ago

Excellent, efficient care was received by all staff members. Will come back to this facility if needed. 

Business response:

Hi Sylvie! Thank you for choosing to visit our Westlake facility. We are so happy to hear you had excellent, efficient care and would come back if you had a new healthcare issue! We hope you feel much better soon! Take care. 

Joan's profile image
8 years ago

I highly recommend the staff. They all were knowledgeable and professional and very caring. 

Business response:

Hi Joan, Thank you for visiting our Westlake facility and for the kind words regarding our staff members! We will be sure to pass along your compliments! We are open 24/7 and hope you consider Complete Care again if any health issue arises. Thank you and please feel better quickly! 

Cyndy's profile image
8 years ago

Quick, excellent care and service, very thorough! 

Business response:

Hi Cyndy, Thank you for visiting our Westlake facility. We are so glad to hear you had quick, excellent care and we were very thorough! We hope if you need us in the future you'll revisit the facility again as we are open 24 hours a day 7 days a week! We hope you're feeling much better!  

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,140 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.