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VIK Complete Care

4.9

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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4.91,217 reviews
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Jack N.'s profile image
Jack N. 
5 months ago

Always a pleasure. Fast, comprehensive. cost effective, professional, and always nice! 

Maria M.'s profile image
Maria M. 
7 months ago

Our first choice now when we deal with non-emergency but urgent needs that can't wait for doctor's office availability. This is probably our 5th visit, this time for Flu. As usual, they are super-efficient! We've never waited more than 30 minutes max, that was once, every other time we've been seen within 15 minutes. The healthcare providers have always been spot-on with their diagnosis and recommendations. It is significantly more expensive that a doctor's office visit, but a lot less expensive and much less inconvenience t... read more

Christine A.'s profile image
Christine A. 
7 months ago

Great personal attention especially from Brooke my nurse who was in and out attending to my needs and answering questions. 

Raegan S.'s profile image
Raegan S. 
7 months ago

The assessment and triage is expeditious. The staff is thorough, and personable. Dr. Macalister called with a follow up the following day. I have seen him several times for a similar illness, but not this visit, yet he was the one for follow up. His bedside manner is great! Thank you! 

Lesley J.'s profile image
Lesley J. 
8 months ago

Thorough, polite, patient. My only complaint is the cost. Wow. I had no choice though. 

Charles O.'s profile image
Charles O. 
8 months ago

I had a great experience at Vik. I went in on a holiday and they were responsive and quick, and upfront & transparent about costs — I appreciated their “no surprises” billing procedure, especially with my out of state HMO insurance. The doctors were professional and had great bedside manner. Thanks y’all! 

Maria A.'s profile image
Maria A. 
9 months ago

excellent from receptionist to the doctor! 

Natalie M.'s profile image
Natalie M. 
9 months ago

Fast and efficient. Great bedside manner. Got Natalie’s fever down and she was feeling better before she left. 

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Gene G. 
9 months ago

Polite and courteous staff. Medical staff very knowledgeable and took time to explain all questions asked. Facility very clean. 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 4.9 star rating with 1,217 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.