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18201 Cuming Street, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Rusty Russell took great care of us! He worked hard to get exactly the car we wanted and kept us in the loop as it was built, shipped and arrived! We love our car.
Business response:
Thanks so much for sharing this! It means a lot to hear that Rusty kept you informed every step of the way, from the build all the way to when your car arrived. That kind of attentive, personalized service is exactly what we aim to provide. We are so glad you love your new car and hope to see you again down the road!
Very happy withe customer service experience, was able to reach a deal completely by phone, then just went in to sign paperwork!
Business response:
We are excited to hear that your car buying experience went so smoothly! Being able to work out the details over the phone and simply come in to sign is exactly the kind of straightforward process we aim to provide. Thank you for sharing your experience, jaredromick, and we hope to work with you again in the future.
Had a great experience buying a car easy they made the process as easy as possible
Business response:
Thank you for your wonderful feedback, Piercyhannah! Knowing that the car buying process felt smooth and straightforward means a lot to us. We work hard to make things as simple as possible for our customers, and we are glad that came through during your visit. We hope you are enjoying your new car!
I had a very good experience at this dealership. They were very professional and thoughtful, making sure to take the time to explain things thoroughly.
Business response:
Thanks so much for sharing your experience with us, Jahei! It means a lot to hear that our team took the time to walk you through everything clearly and that you felt well taken care of throughout the process. We look forward to being here for you whenever you need us in the future.
We wish to express our gratitude for the exceptional customer service provided to us by the Village Pointe Toyota Sales, Finance, and Service teams during the purchase of our new Toyota vehicle. From the warm welcome we always received from Sherry every time we stopped in or called; to the efficient and expert service from Beth and the service team in preparing our vehicle; to George and John back in the finance office who expertly guided us through and selecting the best protection plans; and finally to our most gracious, p... read more
Business response:
We are elated to read this wonderful feedback about your recent experience with us. It means a great deal to know that Sherry, Beth, the service team, George, John, and Kahli all played a part in making your car buying journey such a positive one. That kind of teamwork across every department is exactly what we strive for, and it is truly rewarding to hear it came together so well for you. We will be sure to share your kind words with the entire team. We hope you are enjoying your new Toyota, and we look forward to seeing yo... read more
Julian was great. Everyone in the dealership was very helpful add professional. The delivery process was smooth and quick.
Business response:
We sincerely value you taking the time to share your experience, Mark. It is great to hear that Julian and the rest of the team made such a positive impression on you. A smooth and quick delivery process is exactly what we aim for, and we are glad it all came together that way for you. We hope to see you again!
Went looking for a Tacoma I found on their website and after talking to Jessica, wonderful lady fullOknowledge, we picked up TRD Pro. Very easy purchase, happy with the deal.
Business response:
Thanks for sharing! We're glad Jessica helped make your TRD Pro purchase smooth and easy. Enjoy every mile in your new Tacoma!
Rusty was a big help! He was very charismatic and helped me purchase my first car.
Business response:
We are elated to hear that your first car-buying experience was such a positive one! It sounds like Rusty made the process comfortable and enjoyable, which is exactly the kind of experience we aim to provide every customer who walks through our doors. Congratulations on your first car, and thank you for taking the time to share this with us!
Easy to work with. Accommodating. Friendly. Went above and beyond. Made the process seamless and efficient.
Business response:
Thank you! We're so glad the process felt seamless and that our team made your experience a positive one. We hope to see you again soon!
Village Pointe Toyota has a 4.5 star rating with 7,747 reviews.
Village Pointe Toyota is closed now. It will open at 8:30 a.m.