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Village Pointe Toyota
- Car Dealers
- Omaha, NE
About this business
Location details
18201 Cuming Street, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Village pointe Toyota is the place to be! I don’t even know where to begin Lane and Zach took care of us right away at the dealership! From the minute of walking around the vehicle to the test drive our salesman was so respectful saying yes sir and no ma’am the whole time. I kept asking him to stop saying that sir bur when he explained that he was a military man I knew right from the start we had a good one. It takes a lot to serve your country for people who may not care that you do so. He delivered the car to our house and... read more
Business response:
Thank you for sharing such a heartfelt review! Lane and Zach clearly made a strong impression, and it’s wonderful to hear about the respectful, genuine service they provided. We’re proud to have team members who go above and beyond to create meaningful connections with our customers. We look forward to welcoming you back to Village Pointe Toyota and assisting you with your next vehicle purchase.
Great dealership to do business with. Brett was a great and very helpful and professional!
Business response:
Thank you for the great review! We're glad to hear you had a positive experience with us. Brett will be happy to know he was able to help and make your visit a great one. We appreciate your business and look forward to working with you again!
Fast, efficient, & set me up with a fast deal. I put my trust in the village point crew and they didn’t disappoint. Looking forward to future service and business.
Business response:
Thank you for your great feedback! We're thrilled to hear that the Village Point crew was fast, efficient, and delivered on your trust. It’s wonderful knowing you're looking forward to future service and business with us. We appreciate your confidence and look forward to assisting you again soon!
Good experience with Josue, Marshall, John Foster and Julian. Could cut down on the wait between agreeing to purchase and finalizing transaction. Always room for improvement.
Business response:
Thank you for sharing your experience! We're glad to hear you had a good experience with Josue, Marshall, John Foster, and Julian. We also appreciate your feedback about the wait time between agreeing to purchase and finalizing the transaction. We’re always looking for ways to improve and will certainly take that into consideration. We hope to serve you even better next time!
Great to work with. Cesar made the process quick and easy. No hassle and no pressure.
Business response:
Thank you for your feedback! We're glad to hear that Cesar made your experience quick and hassle-free. Enjoy your new vehicle, and let us know if we can help with anything in the future!
I've been searching online for several months for an EV truck. I saw a lot that seem to fit all of my needs and desires. Then I came across the ideal EV truck at Village Pointe Toyota. The truck had all the features I was looking for, the color I most desired and most importantly - at a price that was fair. After some negotiating, we struck up a deal. My salesman, Cesar Alcantara, was very helpful. He provided several custom videos to help me examine the truck up close and in detail (I was buying 100% online.) Ceasar even he... read more
Business response:
Thank you for your detailed review! We're so happy to hear that you found the perfect EV truck at Village Pointe Toyota and that Cesar made your experience smooth, especially with buying online. His dedication to providing custom videos and helping with transport really shows how much he cares about his customers. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new truck!
Was absolutely amazing to work with and very professional will be back to him again.
Business response:
Thank you for your kind words! We're delighted to hear about your positive and professional experience. We look forward to welcoming you back in the future and continuing to provide you with excellent service.
Salesman Josue was great. His director Marshall M was to have things all ready when we arrived @ 11. Nothing was ready. Took us aver 3 hours at the dealership. Good thing we cleared most of our day. Love our new car! You all need to communicate and streamline your buying process better.
Business response:
Thank you for sharing your experience. We appreciate your kind words about Josue and are glad you love your new car. However, we recognize the significant frustration caused by the lengthy process and lack of preparation. We take your feedback about communication and process improvement seriously. Our goal is to provide a smooth, efficient experience, and we clearly fell short in this instance. We will use your input to enhance our coordination and streamline our buying process to ensure future customers have a more seamless... read more
Almost completely hassle free. Overall the purchasing process was not unpleasant. All staff were friendly.
Business response:
Thank you for sharing your experience! We're pleased to hear that your purchasing process was smooth and largely hassle-free. Our goal is to make every interaction comfortable and enjoyable, and we're glad our friendly staff helped create a positive atmosphere. While we always aim for completely hassle-free experiences, we appreciate your balanced feedback and are happy that you found the process not unpleasant. We look forward to continuing to improve our service and hope to exceed your expectations in future interactions.
Frequently asked questions about Village Pointe Toyota
How is Village Pointe Toyota rated?
Village Pointe Toyota has a 4.5 star rating with 7,492 reviews.
When is Village Pointe Toyota open?
Village Pointe Toyota is open now. It will close at 8:00 p.m.