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Village Pointe Toyota
- Car Dealers
- Omaha, NE
About this business
Location details
18201 Cuming Street, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bob and myself went to Village point Toyota to get work done on a our 07 Tundra. In the service department Lorenzo Ricardo stayed on top of everything and gave us peace of mind everyday and sometimes 2x a day. All why we went through the process of fixing our Tundra. In the end the 07 got fixed but we decided to get a New Vehicle. Jason VanSchoiack in Sales did an amazing job getting us into our New 2020 Toyota Tundra. And even after the sale was final, Jason still continued to checks to see how we are enjoying our new truck... read more
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Great delivery process Went in to close a deal on my new 2020 Rav4 Hybrid. Peter Tongsrimaung was my sales consultant who helped with this process. He did a great job of making the experience quick and pain free. All terms were laid out in clear language prior to proceeding to finance. Peter did a great job of prepping my vehicle for delivery and walked me through all the available features. He even offered to pair up my phone to make sure everything was good to go before I left. I was having trouble with a stuck carseat in ... read more
Business response:
Thank you for taking the time to leave us a positive review!
Mike Hansen From the time I was greeted in the parking lot until I drove off with my new car, the service was EXCELLENT. kUDOS to Mike Hansen for his sales professionalism. He worked hard for me and made me feel vauled the entire time. Throughout the experience, I felt Mike had my best interest at heart. I look forward to recommending Mike to family and friends. Cathy F
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Unparalleled End-to-End Customer Service! First let me state that I am an extreme critic of customer service, having run, coached and consulted around customer and technical service globally for several large organizations for over 30 years. It means everything to me. With that in mind, Mike Hansen and the entire team at Village Point Toyota exemplify excellence in customer service. Period! We purchased a used vehicle (not Toyota, by the way) from them on the 17th of March. Mind you, we drove from the Florida panhandle to Om... read more
Business response:
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
So Far So GREAT! The thought of being of being a widow and buying a car on my own, impossible. But then I came to the conclusion that after putting over 200,000 miles on my car, it was time to make some sort of a decision. And i'm so glad I did. With some help from my mechanic and 2 days to spend on the internet, I found my dream car at Village Point Toyota. The whole staff was great to me. From the wonderful lady who answered the phone and stayed on the line guiding me through the streets of West Omaha, because 'Alexis' had... read more
Business response:
Thank you for taking the time to leave us a positive review!
Mike was super helpful with my purchase of my new RAV4. He was understanding and helped me feel comfortable with my car purchase. I would recommend him to my family and friends for future car purchases.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
I have never been treated so special. I am 66 and have purchased many cars over the years but have never experienced a dealership that everyone I came into contact with went above and beyond ' just selling a car'. I cannot imagine doing business anywhere else and VIllage Pointe is where I will recommend for anyone I hear looking for a car! I feel badly that the only person's name I can remember is Darnell Griffin. But everyone there needs to be applauded! Thank you.
Business response:
Thank you for your positive feedback!
Could not have been a better experience. Upgraded a lease and was ecstatic over the experience. I was moving from one model to another because of family member access concerns. I walked into the showroom while my car was having a scheduled maintenance; I didn't have to wait for a salesperson, a courteous knowledgeable salesman was available immediately. We discussed the features and selected a model. We had a miscommunication concerning functionality and the dealership, which includes ALL departments, went WELL ABOVE AND BEY... read more
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Can't make a decision! The Village Point Toyota Dealership has got to be the friendliest dealership that I have ever been to. I was a difficult customer, I looked at inventory, went on test drives, left, came back multiple times, and still could not decide ~ I was there two nights till after closing, then finally, it just clicked! In my opinion, both Chris and Sam were very personable, patient and very knowledgeable about helping me with this very difficult decision. Thank you Chris and Sam and to everyone ~ I felt like I wa... read more
Business response:
Thank you for taking the time to leave us a positive review!
Frequently asked questions about Village Pointe Toyota
How is Village Pointe Toyota rated?
Village Pointe Toyota has a 4.5 star rating with 7,749 reviews.
When is Village Pointe Toyota open?
Village Pointe Toyota is open now. It will close at 6:00 p.m.