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18201 Cuming St, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Edited: while I appreciate the response to my review, it would be more effective if the number they gave me didn't send me to a full voicemail box. I've tried calling twice and both times no one picked up and it wouldn't let me leave a message. Abysmal service!!!!! Original: I got an oil change here on Saturday, June 10. They also changed the enginee air filter. prior to this, the last time ANYONE even lifted the hood of the car was when I brought it here the last time for an oil change. On Monday, my check engine light cam... read more
Have gotten my first few oil changes here and had a recall for my car so got that done since I bought the car here. Not good at communicating about parts being there so had to call multiple times to make sure I would get the service done so I did not have to come back twice. Thought it was going to be done at another appointment but wasn't. Will probably start going to another place to get my oil changed.
Had my vehicle serviced for a recall. Approximately a week after my recall I noticed some damage on the lift gate - as if the hatch had been opened into something. I reached out to village pointe service department to see if they could at minimum talk to their tech and review their camera feed to determine if it was something that happened while the vehicle was in their service department. Lupe- my service tech was open to hearing my concerns. He put me in contact with the manager- Berry. I have called Berry multiple ti... read more
Had a very bad expierence. I don't think they are truthful at all to their customers. I had gone on Wednesday to get my brakes checked and oil replacement. I was told my brakes are good. I went thier again on Friday of the same week to replace a missing screw in the undercarriage. The customer service told me the brakes needs replacement, thermostat needs replacement and that I had a wrong battery. I'm not going back here again. You can't trust anyone there.
Had my windows tinted, clear bra added, and whatever it is done to the under carriage. They had the work done as promised and it looks great.
Village Pointe Toyota Service has a 3.5 star rating with 42 reviews.
Village Pointe Toyota Service is open now. It will close at 6:00 p.m.