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Village Pointe Toyota Service
- Auto Repair
- Omaha, NE
About this business
Location details
18201 Cuming St, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Over the top professional and friendly in everything, Josue Ramos was extremely helpful and knowledgeable and offered more choices in vehicles to give us a well rounded list to choose from and financing process was a breeze. Just what you would expect from a Berkshire Hathaway owned company.
Business response:
Thank you for the wonderful feedback! We're thrilled that Josue provided exceptional service and helped you find the perfect vehicle with a smooth financing process. Your recognition of our professionalism and commitment to excellence means everything to us. Thank you for choosing Village Pointe Toyota!
I was able to get in and out of the dealership for a new truck in one evening. Josue was able to share lots of good information about the truck I bought and how it compares to other trucks on the market. The sales process was good an easy, they try and get a weird number of signatures in that initial process though that’s a pretty big turnoff. Not an issue with the salesman but that is how Toyota does there process. Trying to get you to sign that you’ll buy the vehicle if they can get you a specified rate, not allowing you t... read more
Business response:
We sincerely value your feedback and are pleased to hear about your positive experience with our team. It's wonderful that you were able to complete your new truck purchase in one evening and that our sales associate provided you with comprehensive information about your vehicle and how it compares to other options in the market. We're glad the sales process felt smooth and straightforward for you. We understand your concerns about the signature process and timing considerations during the initial steps. Your perspective on ... read more
Great leadership shows as everyone I worked with throughout the car buying process was great. From the sales managers down to the guys busting their butts in the back cleaning cars, everyone had great attitudes and were very easy to work with. Rusty did a great job setting up the Toyota app and Apple CarPlay. He was very thorough in explaining all the features on my new Tundra.
Business response:
Thank you for the wonderful feedback! We're thrilled that our entire team provided excellent service throughout your car buying process. It's great to hear that Rusty did such a thorough job explaining your new Tundra's features and setting up the Toyota app and Apple CarPlay. We appreciate you choosing Village Pointe Toyota!
I work with Jessy, and she was great . went above and beyond and helped me a lot with buying the car and after that with a rental car . She was very helpful and responsive to my messages. Thank you again
Business response:
Thank you for sharing your wonderful experience! We're delighted to hear that Jessy provided exceptional service during your car purchase and with your rental car needs. We truly appreciate your feedback about her responsive and helpful support. Your review means a great deal to us!
I worked with sales professional Brett Ramey on the purchase of a 2017 Silverado. He was absolutely perfect to work with and made the trade seamless. Two days after the purchase, the Silverado threw a check engine light. In contacting Brett about the issue, he had his service department diagnose the issue. His team found the issue, made the repair and covered all parts and labor. Five thousand stars to Brett, the management team and service department personnel. All are simply the best!!!
They were friendly and no pressure. Very professional and willing to help. I had a very pleasant experience. If you go, ask for Nate.
I live in Colorado and had reached out to Village Pointe about a used vehicle. Nathan Menkov was very responsive. So when I eventually decided to go with a new vehicle I ended purchasing with Village Pointe.
Great customer service easy way to help us get a car 10/10 will recommend to family and friends
Ivan made the process easy from start to finish. He was attentive to what I was looking for and found a car that fit my needs. Highly recommend working with Ivan.
Frequently asked questions about Village Pointe Toyota Service
How is Village Pointe Toyota Service rated?
Village Pointe Toyota Service has a 4.8 star rating with 2,270 reviews.
When is Village Pointe Toyota Service open?
Village Pointe Toyota Service is open now. It will close at 5:00 p.m.