This profile has been claimed by the business owner or representative.
Village Pointe Toyota Service
- Auto Repair
- Omaha, NE
About this business
Location details
18201 Cuming St, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great job guys! Justin and Jordan made the purchase process easy for me. Would highly recommend the dealership to others. Easy to work with. Got me in and out of there in record time. Thanks
Business response:
Thanks for the great review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business! We'll see you next time!
Happy customer I recently got in a car accident where my Toyota Camry was totaled. I was already reeling from that experience but knew I had to find another vehicle quickly. I was referred to Rusty Russell. Rusty was the right salesman for the job. He was sensitive to my needs, a great listener, and patient. I usually hate the negotiating process, but Rusty took the mystery out of it and went out of his way to find me what I needed and liked. I am now proudly driving a new Toyota Highlander. I would definitely buy from him a... read more
Business response:
Thank you for the wonderful review, Cindy! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your feedback and we wish you many happy miles in your new car!
Exceptional Customer Service! Tony Monette made our car buying experience seamless and fun. He has such caring approach and made us feel like family. He was very patient, knowledgeable with explaining all the great features of our preferred car, and he has a great sense of humor. Jeff Losee was very helpful and prompt when I initially contacted the. Jim, The Sales Manager was very approachable and provided us a great deal and service. My family also enjoyed our time with Sharrieff who is so fantabulous and made the financing... read more
Business response:
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
Great Experience Justin and the finance person I worked with were both great to work. Justin met all my requests and always responded to my questions immediately.
Business response:
Thanks for the great review! Justin is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We appreciate your business and we look forward to a long relationship with you!
Toyota Tundra purchase and happy customer We had a great experience at Village Pointe. Our Salesperson, Jim Paulsen, was knowledgeable, answered all our questions about the Tundra. He greeted us at the door, friendly, patient and cared to make sure we were informed about getting the right truck. Our Finance person, Larry Thomas was friendly and very helpful. He explained clearly and precisely all the paperwork and answered all our questions. Would definitely recommend this team of people.
Business response:
Thank you for the great review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your feedback. We'll see you next time!
great customer service Mike Hansen is great. Helpful, friendly,and truly cares about the customer. Her listened to what I wanted and helped me get exactly that. I will recommend Mike to all my friends and family.When the time comes I will buy another car from Mike and Village Pointe Toyota.
Business response:
Thank you for the review and recommendation! Mike is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We really appreciate your business and we look forward to working with you again in the future!
Friendly staff! The staff were friendly and very helpful! They tried to answer all the questions I had and helped me find the car I would want!
Business response:
Thanks for the great review, Ann! We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
Good experience We had a good experience buying our pre-owned vehicle! They were reasonable to negotiate with and their body shop did a great job removing some scratches and dents from our vehicle.
Business response:
Thanks for the great review! Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Toyota Tacoma Purchase Sicilia was great. She had a pleasant personality, was patient and explained everything well. She also sit in the car with us and explained some of the more important features of the controls. She offered us refreshments and was all around a great experience for us. The reason I rated the dealership a 4 instead of a 5 was because the experience with the finance individual (not sure of his name) was less than satisfactory. He did a good job explaining additional warranty options that are available, but ... read more
Business response:
Thank you so much for your business and your suggestions for improvement! We really value your input, and we hope to make these improvements soon. We're glad that everything else about your visit was to your satisfaction, and we thank you for the purchase of your new car! It's great to have you as a customer and we are glad to have you as part of our family!
Frequently asked questions about Village Pointe Toyota Service
How is Village Pointe Toyota Service rated?
Village Pointe Toyota Service has a 4.8 star rating with 2,244 reviews.
When is Village Pointe Toyota Service open?
Village Pointe Toyota Service is open now. It will close at 5:00 p.m.