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Village Pointe Toyota Service
- Auto Repair
- Omaha, NE
About this business
Location details
18201 Cuming St, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Responsive, No pressure sales Julia contacted me from an True Car search and connected us with Rusty. We were in the dealership with little time on a Saturday afternoon and Rusty made sure he got us with someone available, Chris. Chris took time to show us the vehicle and test drive. Then we walked in unplanned almost at closing time one evening to see how our kids fit in the Highlander. Chris had been off for HOURS but stayed to help us. The next night Chris again stayed HOURS after he was off again to help us through the b... read more
Awesome, helpful, kind Everything was explained very thuroughly, and rusty, Anthony, and Julia were all really kind! They made sure that I was satisfied with everything and were very willing to help in any way I needed!
Business response:
Thank you for your great review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your feedback. We'll see you next time!
Great Salesman, Great Dealership We absolutely love Village Pointe Toyota. We recently experienced a house fire that resulted in the total loss of a Toyota purchased in 2016. The dealership called and offered to lets us drive a car to get through the hectic couple of weeks after the fire. I understand that they would have loved to sell us a replacement vehicle but at that time we just needed a second vehicle and they did that; no strings attached. Did we eventually buy the vehicle they loaned us; yes! When we did they gave u... read more
Business response:
Thank you for your wonderful review! It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Village Pointe Toyota! We really appreciate your business and we hope to see you here again!
Friendly and caring for customers Tony was courteous and friendly when working with us. He had the car ready for us on time, and when he didn’t know the answer to a question we asked, he found it out for us. He talked to us and the multiple days that we were at the dealership, he asked us how our day was going.
Business response:
Thank you for your great review! Tony is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We truly appreciate the opportunity to earn your business! We'll see you next time!
Great experience!!! This was my first experience with purchasing a car through this dealership and this will be the only one I come to from now on. I wasn't sure what I was really looking for but I knew what price range I wanted. The commitment of the staff to accommodate my car shopping needs was phenomenal. I felt listened to and was directed to what I was exactly looking for. I test drove one vehicle after they matched my needs, and then I purchased. This was such a stress free car buying experience and I am very pleased ... read more
Business response:
Thank you for your wonderful review! We always love hearing back from happy customers, and we couldn’t be more pleased to know that you had a great experience with us. We really appreciate your feedback and we look forward to working with you again in the future!
Great service Our salesman Justin was great to work with. We’ve never leased before and it was a smooth process from start to finish. We would definitely make the trip back to Village Pointe and do business there again.
Business response:
Thanks for the wonderful review! We’re glad you enjoyed working with Justin! We’re proud to have him on our team as he exemplifies our values. We really appreciate your feedback and we look forward to working with you again!
Buying my Leese Toyota I meet with Mr Justin the leese purchase manage on June 20 2018 and he was very helpful and explain to me my options to purchasing my leased Totota Camory. However when I got to meet the person who was explaining my extended warranty options I found that I was being very much pressured to purchase beyond my budget and felt very uncomfortable and was glad when that was over!
Amazing , stress free and fun :) He took the information and our desires to heart and made it happen. Great Job Russ for making my daughter's dream come true today ???
Business response:
Thanks for the great review! We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
From Lease to Own made simple I decided to keep my leased Camry and the help from Justin was exceptional. We were upfront from the beginning with my costs and all the necessary steps for me to definitely keep my car as soon as the lease was up. Thanks to whole team including Correne and Sam for working out the best deal for me to feel comfortable about my buy.
Business response:
Thanks for the fantastic review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your feedback and we hope to see you here again!
Frequently asked questions about Village Pointe Toyota Service
How is Village Pointe Toyota Service rated?
Village Pointe Toyota Service has a 4.8 star rating with 2,244 reviews.
When is Village Pointe Toyota Service open?
Village Pointe Toyota Service is closed now. It will open tomorrow at 7:00 a.m.