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Village Pointe Toyota Service
- Auto Repair
- Omaha, NE
About this business
Location details
18201 Cuming St, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brooklyn was great to work with. We had a major issue with our 2013 Prius two days after purchase. It had an after market catalytic converter installed and was not functioning properly. I emailed Brooklyn and Terry, the general manager called me within a day and we scheduled an appointment to look at the car. Barry, the service manager, gave me the good news that they would fix it. They ordered the part and three weeks later I took the Prius in and they fixed it for free. Couldn’t have asked for better service. Thank you.
Business response:
Hi Sheryls, thank you so much for sharing your positive experience with us! We're glad to hear that Brooklyn, Terry, and Barry were able to provide you with excellent service and resolve the issue with your Prius. We appreciate your feedback and thank you for choosing our dealership!
I really enjoyed working with this dealership. Everyone worked hard to help get me into the car I wanted. I would definitely work with them again
Business response:
Hi Tre, thank you for your kind words! We're thrilled to hear that you had a great experience working with us. We're always here to assist you in finding your dream car. Looking forward to serving you again in the future!
The overall experience at Village Point Toyota was remarkable, and it was largely due to your professionalism and commitment to excellence. Please extend my appreciation to the entire team at Village Point Toyota for their contribution to the exceptional service I received.
Business response:
We're thrilled to hear that you had a great experience with us
My sales person Carlos and his manager Marshall were provided customer service that was above any beyond my expectations. My husband and I were very unsure about what we wanted. As soon as we arrived on the lot, Carlos approached us and provided a warm greeting and proactive role in helping us figure out what our options were and identifying what was important to us. Marshall made it very clear that he was there to work with us and to do whatever he could to find a deal that worked for us. Martin handled our finance paperwor... read more
Business response:
We're thrilled to hear that you had a great experience with us.
Excellent staff, helpful and knowledgeable. Thanks Village Pointe Toyota and Brooklyn Atwood (our sales associate) for making my son’s day! Thank you! We really appreciate it :)
Business response:
Thank you for the positive review! We look forward to serving you again in the future.
Very patiant and helpful. Tried very hard to insure that I was happy. This is my 2nd truck bought at Village Pointe in 2 yrs. The dealer managers were also very helpful.
Business response:
Thank you for the positive review! We look forward to serving you again in the future.
Outstanding service from Village Pointe Toyota in Omaha. We had asked Rusty about new cars, starting with a Rav 4 and finally ending on a Highlander. He kept us informed of when a new car fitting our requirements would be inbound, and worked with us to put it into our hands. Then gave us a comprehensive tutorial on all of its features.
Business response:
Thank you for the positive review! We look forward to serving you again in the future.
I go to this dealership because Rusty Russell —who’s the absolute best! — works there.
Business response:
Thank you for the positive review! We look forward to serving you again in the future.
We really appreciated Jake's flexibility, communication and personableness as we went through our search and decision.
Business response:
Thank you for the positive review! We look forward to serving you again in the future.
Frequently asked questions about Village Pointe Toyota Service
How is Village Pointe Toyota Service rated?
Village Pointe Toyota Service has a 4.8 star rating with 2,245 reviews.
When is Village Pointe Toyota Service open?
Village Pointe Toyota Service is open now. It will close at 6:00 p.m.