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Village Pointe Toyota Service

4.8

About this business

Location details

18201 Cuming St, Omaha, NE, 68022, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.82,247 reviews
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billmetz's profile image
billmetz 
4 years ago

The dealership is full of enthusiastic, helpful people. One of the best is Rusty Russell. He's direct and knowledgeable. After buying the car, I found my assessment of Rusty was 100% correct. He inspires confidence and its with confidence I can recommend him. 

Business response:

Thank you for your positive feedback, Bill! 

erinhenry33's profile image
erinhenry33 
4 years ago

Easy and stress free purchase. I was coming from out of state and Samual was very helpful. I am really happy with the car and the entire process. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Kevin's profile image
Kevin 
4 years ago

Our experience with Peter was extremely relaxed and personable. We felt no pressure whatsoever. In fact he offered to let us take the vehicle home for the test drive for the night. I was stunned when Village Pointe Toyota gave us considerably more on our trade than what the blue book was. And we payed $3000 under Blue Book for the the 4 Runner which has exceeded my expectations. Next year when we look for the Rav 4 we know where we’re going. Thanks for the favor Peter. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

JM's profile image
JM 
4 years ago

Rakid Hill on the Sales team did a great job, unfortunately, I didn't see him in the list of employees and would have given him 5 stars. I was able to do what I needed to during the sales process and he kept things moving smoothly to complete the transaction quickly. He did his job well! I recommended Yes on teh dealership because of him. Everything else went about as you would expect from Village Pointe in my experience over the past few years. Sticker price on the car was inaccurate (cost more of course), had to push them ... read more

Business response:

Hello JM and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. At your earliest convenience, please contact General Manager, Terry Zimmerman at 402-983-9652. 

Safranek's profile image
Safranek 
4 years ago

We were in search of a car after our vehicle was stolen. In addition to the traumatic experience of the theft, it was a terrible time to be looking for a car. Working with Harold Collins and the team at Village Pointe Toyota turned a bad situation into a wonderful experience. Every car dealer says they "genuinely care", but this is the first time I experienced it! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

HappyRav4owner's profile image
HappyRav4owner 
4 years ago

I worked with Alex Geiszler, who provided me with 5 star service. He was proactive and diligent. He kept me in the loop which meant I never had to call Village Pointe Toyota for updates on the car delivery. He was easy going and attentive, and was able to locate the perfect new car for me. When I got to Village Pointe Toyota, everyone treated me as if I was a VIP. The overall experience was fantastic; I have already recommended them to friends and family. 

Business response:

Thank you for your positive feedback, from all of us here at Village Pointe Toyota! 

Kendramoore44's profile image
Kendramoore44 
4 years ago

Rakid Hill and the team at village point Toyota were beyond helpful when it came to me finding my dream car. Rakid kept me updated every step of the way with news about my vehicle. Now I’m riding in style! 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. Enjoy your new ride! 

Nebyanksfan's profile image
Nebyanksfan 
4 years ago

Dillon and team at Village point were above and beyond professional and courteous! I only went in to look at a vehicle that was out of my price range but had to see it. In no way did I think I’d drive away in my new Tundra. All I can say is I’m not a easy sell and very knowledgeable when it comes to buying vehicles. We were able to come to more then a fair price within minutes. Hats off to a amazing dealership. Highly recommend! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

mccarterx29's profile image
mccarterx29 
4 years ago

Worked with Ethan Lammers on the purchase of a 2016 Chevy Suburban. I work in Columbus and live in Lincoln so I asked for a couple of pictures of the interior of the vehicle to make sure it would be worth the trip out. He did better than that. He emailed me a personalized video show casing and explaining the entire vehicle inside and out. It was awesome. We drove it home that night. Ethan was great, highly recommend. 

Business response:

Thank you for your positive feedback! 

Frequently asked questions about Village Pointe Toyota Service

How is Village Pointe Toyota Service rated?

Village Pointe Toyota Service has a 4.8 star rating with 2,247 reviews. 

When is Village Pointe Toyota Service open?

Village Pointe Toyota Service is closed now. It will open tomorrow at 7:00 a.m.