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Village Property Management
- Property Management
- Palm Springs, CA
About this business
Location details
333 N Palm Canyon Dr, UNIT 118, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been living at my location for 2 1/2 years, Village property management(VPM), has demonstrated excellent management Service, a very professional team, The maintenance people are very polite, and understanding. The ladies in the office always greet you with a smile, I'm very fortunate to have such a great team, I am new to the desert, and I feel very comfortable Been here
Business response:
Thank you, Esteee, for your constructive review. We appreciate your acknowledgement and we strive to continue to hopefully meet and possibly succeed expectations, for you moving forward, and for our other current and future clients. We will strive to do it, when provided the opportunity. Thank you, again.
I am very pleased with the team at VPM. The move in process was a breeze thanks to Michael Heath and the online services provided. James Heath returned my calls and was always cordial. Vanessa in the office was on top of the few maintenance issues and followed up quickly. Hugo did an excellent job at the maintenance! The rest of the office staff is very pleasant.
Business response:
Thank you, Nancy, for your constructive review. We appreciate your acknowledgement and we strive to continue to hopefully meet and possibly succeed expectations, for you moving forward, and for our other current and future clients. We will strive to do it, when provided the opportunity. Thank you, again.
Very good to work with. Michael is always on top of everything as far as taking care of any issues that have come up at any property and all units are well kept. I would highly recommend to use them if you are looking for a vacation spot in the Palm Springs area.
Business response:
Thank you, Dan, for your constructive review. We appreciate your acknowledgement and we strive to continue to hopefully meet and possibly succeed expectations, for you moving forward, and for our other current and future clients. We will strive to do it, when provided the opportunity. Thank you, again.
Leased a condo in Palm Springs from this company. The team at VPM is great! Great customer service. Any problems are taken care of in a timely manner! I would highly recommend them to anyone looking for a place in the Coachella Valley!
I've seen promos for places Village Property Management supposedly represented on and off for the last month, sent messages using the same primary rental sites they listed the properties on to make arrangements to see the places, etc and never received even one response. I decided to give it one last try today and finally someone called back. We're talking and she oddly disconnects, calls me back a few minutes later saying there's phone line issues, and then she tells me to proceed to the property to "self tour" it. Keep in ... read more
Business response:
Hello Renee. I am sorry to hear the experience you had with our firm. We strive to communicate with our clients and future clients through many platforms. Hearing your experience is not what is supposed to happen, nor is this usual. At any given time, staff are coordinating access to our available properties. Showings are 7-days a week, with dozens of showing requests daily which go smoothly and convert into successful access for rental prospects. We do not offer the opportunity for anyone to place a holding deposit on a... read more
Terrible service and relationships between Tennets amd landlord. Only care about profit and themselves. The manager Michael does all these charity work and such but can't cut any slack. My ex pushed me to almost kill myself....and I explained why I fell behind in rent...didn't matter. All HE wants is money and a paycheck. Even know I can't even pay the rent cause the portal is locked after Michael claimed he would allow me to. Tried getting a new roommate in...VPM never sent the forms to my roommate. Michael doesn't respond... read more
Business response:
Hello Josh Kelso. Although I should not be surprised that you'd state your grievances online, you are not providing the entire picture for the public to consider. Our office worked with you to get you caught up on your back rent. We provided you a list of local organizations that assist with rent. When your roommates vacated and you agreed to stay on and be responsible for the rent moving forward, that left you with paying the rent. I personally suggested to you that if it was going to be a struggle that getting a roommate w... read more
You all decide. Clean or not. The 800 floor cleaning charge is the issue at hand. Not disputing any other charges. Cheers
Business response:
Landlords, Mr. David S. Blundell leased a high-end condo from us. It was provided to him in pristine condition. It was not returned the same way. The floor tile and grout was returned dirty and his security deposit was deducted for the reasonable cost to restore. A discounted cost at that to restore almost 900 square feet of wall to wall tile. What David did not mention in his review was the other cost that was deducted from his security deposit. David leased a condo unit that prohibited smoking. His lease agreement prohibit... read more
UPDATE: Michael was unable to provide further assistance because these idiot crooks think that they are doing you a big favor by giving any of *your* money back. Will be reporting to BBB.
Business response:
Good morning Tori. After our recent exchanges regarding your departure, I see you are still not satisfied with the information you were provided. 1. You were required to provide 30 days advanced written notice of your intent to vacate which you did. 2. Departing earlier does not negate the rent for that period to be waived, whether you used all 30 days or decided to return keys sooner. No person in our organization demanded that you return keys sooner. This was explained to you but I was unable to satisfy your request. You... read more
Michael Heath is an ASSHOLE! PERIOD!! He never returns phone calls or emails. Lies that he never received a "30 day notice" to move via email, even with a screen shot that it was sent and he says, "never got it". Anything to keep your security deposit! Refuses to do any maintenance to his properties, rents to the worst people you can image! All to make that dollar! He truly does not care about people. RENTERS, STAY AWAY FROM THIS COMPANY!
Business response:
Hello Jim, your post is dated April 2, 2022 and although you list my name as if you have been a client of our firm in the past, I do not show a "Jim" with a last name starting with an "M" in our system as I first wanted to pull up your account to see how things were left and why a review like this would be warranted. We are just one Village Property Management out of a few doing business in Southern California. If you have the right company, please provide me the opportunity to respond to you personally. I'd like to underst... read more
Frequently asked questions about Village Property Management
How is Village Property Management rated?
Village Property Management has a 3.1 star rating with 56 reviews.
When is Village Property Management open?
Village Property Management is closed now. It will open on Monday at 9:00 a.m.