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Villages on MacArthur
- Nursing home
- Irving, TX
About this business
Location details
3443 N MacArthur Blvd, Irving, TX, 75062, United States
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Well I don’t even know where to start my mom was admitted [date removed] and got released [date removed] the time she was there it was pure hell I would not recommend you to put your loved one there.They don’t answer when you need assistance the residence there are racist and they don’t respect other residents that are Medically ill and nothing is done about it ,but only thing nice about the place is that it’s nice inside and that’s about it .They are short staffed.They only get there showers 3 times a week and if you decide... read more
Business response:
Hi Ms. Ramirez, we truly apologize for your unsatisfactory experience at Villages on MacArthur. We strive to consistently deliver quality skilled nursing care to all residents. If you would like to discuss your concerns further please contact our Facility administrator at [removed] or let us know if you would like us to contact you directly.
I came to this site to look at recent reviews, since my mother had such a horrible experience there in 2015, hoping and actually expecting that things would have improved, since if they had not, I couldn't imagine how the place was still open. I see that it has not. This is so sad, and I really hoped that others would not be harmed as severely as my mother was. Our family stayed there most of every day, once we realized that the care was iffy at best, and non-existent much of the time. We had to bring in our own Depends, wa... read more
I was there 4 weeks. The PT staff was awesome and accounts for a higher rating than the hospital overall. There were problems with medication, insufficient staff training and knowledge, uncomfortable beds, and inedible food served by staff with very bad attitude~~~~~~~ Pain medication was not given on time, my other medications were badly mismanaged; wrong medication, wrong dose, wrong time and some not given at all. It took an outside doctor to verify the medication errors and get them straightened out. Nearly ended up back... read more
Don't take a chance on you're lived one surviving the villages on MacArthur! We placed my mom in the memory center may, 2014. First 8 months were good, then staff changed from administrator down and we kept meeting with them which each dir of nursing was going to get things in order. Asked us to give them a few weeks and all would be perfect We planned to move our Mother Jan 1, 2016 because dir of nurses just kept changing! On Dec 10 I received a phone call my mom was dehydrated and would be put on an IV. We were the people ... read more
I don't know where to start. My experience with my parent there was EXTREMELY brief. I could type about all the negative aspects of this place but that's not my style. I will say I have stood at a nurses station so that I could see a large section of two hallways at 3 and 4 AM. I saw several room call lights on and stayed on for OVER AN HOUR before they were responded to. Questioning what I experienced the response was "we meet the legal guidelines". At the main entrance, there is a stand-alone sign showing how many resident... read more
Business response:
Hi, we apologize for your negative experience at Villages on MacArthur. We appreciate you addressing your concerns and would like to focus our efforts on having a clear understanding of your experience. If you’d like to discuss this further, please contact our Executive Director, Vanessa Zabojnik.
Don't be fooled by deceiving looks and first opinion of workers! There is no care or concern for your loved ones at this facility
Business response:
Hello, we apologize for your negative experience at Villages on MacArthur. If you’d like to discuss this further, please contact our Executive Director, Vanessa Zabojnik at [removed].
My dad was in this facility for 12 weeks in 2016 and I would give this place the worst rating possible. It is a nightmare and they [Removed] all patients. We had to have a family member present at all times to make sure he was taken care of. We even hired a caregiver part time because the care was so poor. There is no one in charge that can help and supplies are limited or not even available most of the time. This place was the worst experience I have ever had and I left there in tears most days after watching other patients... read more
Business response:
Hello, we apologize for your negative experience at Villages on MacArthur. We appreciate you addressing your concerns and would like to focus our efforts on having a clear understanding of your experience. If you’d like to discuss this further, please contact our Executive Director, Vanessa Zabojnik at [removed].
This is the worst place ever!!! If you live your lives one DO NOT take them here. Opt for home health or something in the mean time until you can find a place that suits your needs. Check out any facility and various times through the day, especially late evening and the middle of the night. I did surprise visits to find workers sitting around watching tv, being in their personal cell phones and ignoring all call lights. This place needs to be shut down!!! Don't judge it by its new look, it's the worst!!! Stay away!!!
Business response:
Hi Suzy, we truly apologize for the negative experience you and your family experienced at Villages on MacArthur. If you’d like to discuss this further, please contact our Executive Director, Vanessa Zabojnik at [removed].
If you have a family member that is in this home be sure and check on them every day they are very short-staffed does not take consideration and their needs and they are very neglected. You have some rooms that the pee smell is so strong but they don't even take care of that but from experience my mother-in-law was in there for Rehab to help strengthen her legs because she could not hardly walk but guess what she developed a sore on her tailbone and this was very neglected they made excuses that her oxygen level was down and... read more
Frequently asked questions about Villages on MacArthur
How is Villages on MacArthur rated?
Villages on MacArthur has a 3.9 star rating with 514 reviews.
When is Villages on MacArthur open?
Villages on MacArthur is open now. It is open 24/7.