Villages on MacArthur

Anonymous 

on AplaceForMom

9 years ago

I trusted this facility to take care of my love one! I didn't realize the level of neglect until it was too late!!! Please don't consider this place under any circumstances!!! You will be very disappointed and I don't want anyone else to go through what we have because of neglect on getting the correct medicine that has left us in a place that we have to have around the clock care! Please don't take this chance with your loved one!!!!! We thought it was a nice place and it appears nice but please don't be fooled by these non... read more

Amanda 

on AplaceForMom

9 years ago

This facility is dangerous and needs to be shut down! They neglected my grandmother and she almost died because of it. Thankfully I got there in time to get her to a hospital. Her things were [removed] from her room, she was left alone after a stroke for more than 18 hrs with no care, and when we requested copies of her medical records (which we legally have the right to) we were given bits and pieces. Please don't take your loved one to this facility as it is completely unsafe for someone who depends on others to care for t... read more

Wont tell 

on AplaceForMom

9 years ago

This Nursing Home is going down hill since they first opened. Halls smell like pee. Nurses dont give report, nurses dont know whats going on previous shift, aides sit around with cell phones, medications left in patiences rooms, nurses dont wait for patiences to take meds, never have enough towels, if you give complaints to adminstrator.... For get it! Both administrstors arent patient advocates! Its all about money! They wont take time to speak to family! They dont want to be bothered. Infact, they will look down And talk d... read more

Anonymous 

on AplaceForMom

10 years ago

I had my mother in the facility for about a week back in February and the care was fine. Lucky she became well enough that she could come back home. Now, due to her health, she was in the hospital for 2 weeks, and is now on her second week here again. This place is HORRIBLE this time. The "REGISTERED DIETITIAN" continues to tell me that she knows what my mother can and can not eat. So last night I told her Dr, which he almost came unglued. They are feeding her the same as everyone else, and she is suppose to be on a very str... read more

Anonymous 

on AplaceForMom

10 years ago

Physical therapy is an outside contract company and the only reason we are staying. The dietary issues are so bad I wish I could attach pictures of some of the food we have been served. When we toured we were told they could accommodate his low sodium diabetic diet. They won't even after multiple meetings with everyone in building and a corporate rep. I stay 24 hours a day because I don'ty trust them to manage his diabetes and med issues. Building is new and clean. Aides are sweet and friendly but don't be fooled. It is an e... read more

Anonymous 

on AplaceForMom

11 years ago

Don't let the owner-written reviews fool you. Although there are one or two staff members who rise above the rest, they're all overworked and understaffed. Meals are forgotten. Residents are left out in the hall. Call buttons are constantly ignored. Complaints are answered by promises, but promises are not kept, which creates more complaints, which are met with more promises. Care is minimal at best when we visit, so I can only imagine what goes on when we're not there. Unless you can hire someone to take care of your parent... read more