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VineBrook Homes Birmingham
- Property Management
- Birmingham, AL
About this business
About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
Location details
201 London Pkwy, Suite 500, Birmingham, AL, 35211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am stuck with no way in residence. No one in customer service can helped me they keep sending me to different extensions with no prevail. They have $700 of my money , incurred uhaul late fees as well. They do not have good customer service or any consideration for peoples time.
Vinebrook bought my house on September 19th got an email without a letter head or saying vinebrook. It was a link for me to do a lease & payment but it didn't let me access it. Then on the 4th of October an associate calls I tell her what the problem is she gives me access to pay my rent then on the 12th of October I get an email stating I have to move & a lease can not be renewed. Leaving me in a bind to find a house & have deposit & rent
I think this company should be shut down. They kept my security deposit made up some fake my lease went until a month after my year was up. Tried to charge me for drip pans which I guess I will get my $25 back for as the stove was flat surface electric and didn’t even have drip pans but replied they could not give me my $744. As it was applied for the remainder of my year lease that started on 9/20 and they charged me rent until 10/19. I would avoid anyplace that is connected to this company. The house also had numerous upda... read more
The worst rental company in the world!!! I can’t wait till my lease is over in March !!! The don’t pick up the phone , you make a maintenance request they don’t fix anything !! I don’t have hot water , no one has called said I will be out in 24 or 48 hours nothing !!! I made a request for my tub 6 months ago I’m still waiting on someone to come to fix the broken tiles !! Please do NOT rent from these people !! But they want they rent money every month lol ! I don’t know how they are still in business … smh
I would not recommend VINEBROOK homes to any one. Please keep your hard earned money from those slum landlords. They are money hungry and do not care about there tenants . I’m a past resident and had several issues with the apartment. . I moved in the residence August 13th, 2020. I moved out the residence September 13th, 2022 . I tried to break my lease due to the mold but they advised me I would have to pay up to three months. I noticed black spots in each bedroom and in the closets in November 2021 . Around February 2022 I... read more
Unfortunately, everything below my review is indeed true. I literally regret ever moving into this location. For the amount of money you pay in rent, you expect the type of service your money pays for. You can never speak to anyone on the phone. The call center tells you they are taking a message, but it’s all moot. No one ever returns calls. They also have a lack of communication within the organization. If you do talk to one person, they don’t add the information to your file or communicate with other stakeholders who need... read more
By far the WORST agency to rent from. DO NOT RENT FROM THESE SLUM LORDS !!!! They rush the move in process as if they are really aiming to help you and your family, to move you into a complete DISASTER! I have made multiple maintenance request my doors to my home not being secure, my house is being eaten by termites. This place is infested with Rodents they are eating the walls. There is a new crack in my walls every week one crack shows BLACK MOLD !!!! There is no one to talk to ever all you can do is submit request online ... read more
DO NOT RENT FROM THIS COMPANY! This company recently bought up a bunch of houses in the KC area. Communication from them has been less than plesant. At first it was just emails informing about the change, which turned into emails demanding that we submit a new application for the house and sign a new lease and provide other documentation. The law does now allow them to do this, and they were quite unhappy when I threatened them with a lawyer. They apparently are hoping they have easy targets who don't know the law and will h... read more
So I decided to test out this company's process and unfortunately, the claims are true. The agents don't return calls and they accept your application fee, deny you but you can't reach them for follow-up. Pretty sad and disgusting. The call center approach (24/7) is actually useless.. they just filter the calls. I left several messages for Mariah, who says that she is the Lead Leasing Agent, her mailbox is full.. she says to email her but only robotic, marketing responses. Shocking. But I have to give it to you, you've devel... read more
Frequently asked questions about VineBrook Homes Birmingham
How is VineBrook Homes Birmingham rated?
VineBrook Homes Birmingham has a 1.6 star rating with 284 reviews.
When is VineBrook Homes Birmingham open?
VineBrook Homes Birmingham is closed now. It will open on Monday at 9:00 a.m.