This profile has been claimed by the business owner or representative.
VineBrook Homes Columbia
- Property Management
- Columbia, SC
About this business
About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
Location details
400 Northeast Dr, Suite D, Columbia, SC, 29203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Been trying to reach out about a leak on property since June, Little to no response even with work order put in. Get a $1500 dollar water bill in august before they respond. “We have now found and fixed the issue ourselves.”They say someone from water company will be out to do a leak test on sept 30, over another month away. And when we ask about how long it is and about being reimbursed for them not sending someone out to check the issue they ignore the question and say the water company isn’t coming to check for the leak w... read more
The worst rental company I’ve ever had to deal with! Absolutely unprofessional & shady business practices. Impossible to get a hold of anyone, you have to call an “answering service” for everything, then wait days before someone gets back to you. The maintenance department is rude & unprofessional (I’ve put in 8 tickets for the same issue & I'm still dealing with it) & this is just scratching the surface of the issues I’ve had with this company! I don’t normally write reviews (especially bad) but if I can save any renters ou... read more
I rented from them for 2yrs and didn’t have a problem with them until I moved out and tried to cash my deposit that took 1 1/2 months because the micro numbers didn’t match the banks. I was In Georgia and the closest bank was 1.5 hrs from where I live. I lost time from work on 4 different occasions and not one time did they offer to reimburse me from something that was wrong on their end. They issued me another one and I go to Walmart and they say they couldn’t cash it because of the numbers on the check. The fourth time it ... read more
The absolute worse company I’ve ever rented from. There’s no point in putting in a maintenance order. The maintenance guy they have look like he on drugs. I was switched from a company before this and didn’t know until it was time to pay rent so all of my work orders were null and void. Reading the complaints from other tenets im pretty sure I’ll be the one to blame. I also saw they had a lawsuit against them.
They take your money and don't pay the trash bill my trash been on the curb for 2 weeks almost they will not get rent if it don't get emptied they are suck ass company,,,,Vinebrook I been calling for days no resp..***** ***** ** ** *****
Does temporary fixes on maintenance issues. Does not have a 24 hour maintenance. This company let my family sit in a house for over 3 days with no air. Was not able to reach anyone to help with the conditions. No one from the company reached out in regards to any of my concerns. I am a mother of 6 children and 4 of which have health problems and take medication. This is not a company that values there tenants or try’s to help in times of need. This company purchased my home from a private renter and since they have taken ove... read more
If I could leave less than one star, I would! Their communication is terrible, they only respond when you threaten with going to the public with how terrible they are doing at addressing your issues. My child's bedroom has been flooded for two weeks now. I put in a work order on July 4th as an emergency. I was told it would be addressed within 24-48 hours. No communication for 6 days. I sent an email confirming 6 days of no communication. Still no response. I sent another email and told them if this was not resolved, I would... read more
This is my first time renting from Vinebrook and it’s been hell ever since. Don’t get me wrong I love my home but their customer service is horrible. They don’t respond to emails or phone calls. I’ve been trying to get in touch with someone from utilities since I notice I’ve been double charged for a water bill that was transferred over to my home from another home back in February. Also paid a water bill that states it has a past due balance on it, but when you pay your rent and other utilities on the portal it can’t be sep... read more
When Vinebrrokbtook over my lease, I was paying $650. They now have increased my lease to $950. They don't take partial payment. I HATE THIS COMPANY!!! If it weren't for my kids school being near, I would move. I don't understand how the state of Tennessee can let these out of town people do this to their residents. Vinebrook what have you done to this house that you want to take my rent from 885 to 950? Not nothing!!! You as a company suck. Yall are making it hard for Single mothers. I don't get assistance. My job has not c... read more
Frequently asked questions about VineBrook Homes Columbia
How is VineBrook Homes Columbia rated?
VineBrook Homes Columbia has a 1.5 star rating with 279 reviews.
When is VineBrook Homes Columbia open?
VineBrook Homes Columbia is closed now. It will open tomorrow at 8:00 a.m.