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VineBrook Homes Columbia

1.5

About this business

About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered. 

Location details

400 Northeast Dr, Suite D, Columbia, SC, 29203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.5279 reviews
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Richard B's profile image
Richard B 
a year ago

They didn’t deserve the one star I was forced to give them. In placed a request for my ac unit to be fixed. They send out maintenance men to check out the ac first instead of sending a certified hvac technician. The maintenance guy rigged it up so it ends up working for a few days. Went back out they send another maintenance guy instead of a hvac . Here we are today a month into this problem and it’s still broken note in mind it’s 100 degrees outside. They are horrible when it comes to fixing ANYTHING in your home. My porch ... read more

Tiara F's profile image
Tiara F 
a year ago

If I could I would give ZERO stars!!!! VineBrook Homes took over my home in October of 2021 and it has been hell on wheels ever since!!! For beginners... AVOID THEM AT ALL COSTS!!!!! VineBrook has a lot of unresolved maintenance issues. One main issue is there has being mold in my basement and in other parts of my home throughout the YEARS. I have submitted numerous of maintenance orders and they never respond nor fix them a good 80% of the time. It is highly impossible to get ahold of anyone! You have to call and a represen... read more

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Danette M 
a year ago

I want to start off saying, we have had a problem with the air 3 times, the system gets covered in ice, we submit our repair list they take a long time getting it fixed. Then when we think it’s done it iced up agin they take their time fixing it. It happens a third time we’re having extremely hot weather in the 90’s they t said it would be the following week , it’s been dangerously hot in our house we have dogs they’ve been panting very hot, they seem to not care about their tenants I hope they fix the problem this time, the... read more

KIMBERLY W's profile image
KIMBERLY W 
a year ago

This company is the absolute worst company ever to rent from. I have went to the local off to may my rent and they will not except it nor a partial payment. They would rather force you out of your home than to take your money when your lease it up. Do not rent from them as they are the absolute worst. They don’t make repairs timely nor do they call before they send someone out, so they can charge for not being able to access your home to make repairs. They put utilities in their name and make you pay them while increasing th... read more

Shelby M's profile image
Shelby M 
a year ago

Their customer service could not be worse. You can’t get anyone on the phone, I’ve been calling for days. You can’t message them on social media, their comments are turned off on all posts. I’ve been without a/c for days, I have active mold growing, I’ve had to hire my own maintenance help countless times and the house is falling apart. 

Dionna H's profile image
Dionna H 
a year ago

From my dad in Dayton Ohio : I Want Your Company To Know How Disappointed I Am With The Way You Operate Your Business. I Put Down 845.00 On June 10th To Hold A Home For My Daughter And Granddaughter And Myself, We Couldn't Come Up With The Move, Which Is 1581.00 . How Can Your Company Be So Heartless As To Keep My 845.00 Deposit! I Didn't Take Possession Of Any Keys. This Is How Your Company Treats Veterans. Or Just Certain Veterans? One Of Your Employees Had Me Sign The Lease After Giving Her My Deposit Which I Thought Was ... read more

Christopher S's profile image
Christopher S 
a year ago

Vinebrook homes in Huber heights, OH. our AC went out Thursday 6/13/24 , maintenance guy Karl came out Friday 6/14/24 replaced blower in furnace and it blew. Told us he would provide a 5,000 btu portable ac. He told us they will come out Monday 6/17/24 but if it gets too hot before then we can call the emergency number for more portable ac or window units. We have tried getting ahold of them and they keep telling us they will get to us asap. There's no emergency for these maintenance "guys". we have a new born and its in the... read more

Seneta S's profile image
Seneta S 
a year ago

I move from one of Vinebrook Homes here in Montgomery, Al. Had to move out 6 month before the lease expired with a roommate that removed all my information from the portal. I communicated all information to Frederick Harvey who is employed with Vinebrook Homes of the situation and why I had to moved. Got a letter from the courts they were suing me for 1019.00 because the other party stayed in the home after I moved. The other party left there personal items in the home and would not contact Vinebrook to gain access of the ho... read more

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Kayla B 
a year ago

DO NOT RENT FROM VINEBROOK!! They are horrible back when we had the Tornado on Memorial Day , it messed up my house where animals and etc was getting inside. I tried for months and even have proof for them to fix my house and they didn’t! My lease was up in October so I left a month before because the house was completely not safe for me and my child to live in with rodents!! I called for 5 month straight and the only thing I kept hearing was it’s out of a big claim and it’s still pending! If I know better I should have put ... read more

Frequently asked questions about VineBrook Homes Columbia

How is VineBrook Homes Columbia rated?

VineBrook Homes Columbia has a 1.5 star rating with 279 reviews. 

When is VineBrook Homes Columbia open?

VineBrook Homes Columbia is closed now. It will open tomorrow at 8:00 a.m.