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Vonage Business Communications
About this business
Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS).
App works great, no bugs so far, except a suggested feature add. Not able to add notes after call, perhaps add after call notes feature separate from active call notes.
Business response:
Thank you for your feedback. We are working on such a feature.
Good App but need improvement. I did not give 5 stars because it has sound issues sometime. Even if there is high speed internet and it always show limited voice network.
Works decent as it should. Sad that we have been a loyal customer for years now and they yet to offer picture messaging. Can be a pretty important tool to have for a business, especially when a basic phone service like this is so expensive.
Used it for years with no problem. The last update broke almost everything. UPDATE: Someone from customer service reached out to me and was able to fix issue remotely. Works PERFECTLY now
Business response:
Hi, please contact us at customercare-vb@vonage.com and share your Android version and device details. We will reach out to you with assistance.
Worked great up until a few days ago. After every call I have to go into my phone settings and force the app to stop running. If I regect a call I have to go in and do the same thing or it will regect incoming coming calls when I attempt to answer. I have tried rebooting and reinstalling the app. Nothong works. Very counter productive. If they fix the app I will update this review and make it a 5 star.
Business response:
Hi, Sorry for the inconvenience, we just issued a fix version (v7.8.1) please install it at your earliest convenience
I gave 4 stars only because there's no option for speakerphone.
Business response:
Thanks for your feedback! We are addressing this, there is an actually an option but we're making it clearer, in our next version, stay tuned.
Working excellent. Got all my office features on the go.
Business response:
Thank you for your support
Frequently asked questions about Vonage Business Communications
How is Vonage Business Communications rated?
Vonage Business Communications has a 4.5 star rating with 2,203 reviews.
When is Vonage Business Communications open?
Vonage Business Communications is closed now. It will open at 9:00 a.m.