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Vonage Business Communications
About this business
Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS).
Frequent calls are dropping & need to fix it
Calls get disconnected if extension is entered fast
Unbelievable customer support, they genuinely want to help their customers, which is rare these days. Vonage, you have my business forever. Update on my review - Jonathan in New Jersey office is a hero in my case. Very friendly and helping guy.. He is an Asset to vonage business,
Business response:
Thank you so much for your review
Callers intermittently can't hear me.
Too much call drop issue.
Unbelievable customer support, they genuinely want to help their customers, which is rare these days. Vonage, you have my business forever.
Edited to say thank you for your response to my feedback! You've made the app more difficult to use. 1. Returning missed calls 2. from a contact with more than one phone number...There should be a one touch way to return a missed call. Now you must click on the missed call, then click on call details then pick from any of the contact's phone numbers, not knowing which one they called from. Too many clicks and not enough information on what number the call originated from.
Business response:
Thanks for your feedback! We are addressing this and the next version should address this, stay tuned.
It does not allow scroll down to submit forgot password so I can't change pw. Very annoying!
Business response:
Hi Lucy, thanks for the feedback. you can scroll down if you lower the keyboard which probably takes most of the screen for you. If that still an issue please contact us at customercare-vb@vonage.com
Awesome
Business response:
Thank you for your support
Frequently asked questions about Vonage Business Communications
How is Vonage Business Communications rated?
Vonage Business Communications has a 4.5 star rating with 2,203 reviews.
When is Vonage Business Communications open?
Vonage Business Communications is closed now. It will open at 9:00 a.m.