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Wag Hotels - DFW
- Consumer Services
- DFW Airport, TX
About this business
Location details
3010 N Airfield Dr, DFW Airport, TX, 75261, United States
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Staff met us in the reception area with a hearty "Hi Charly. Welcome back" Charly has special needs when meal time rolls around and the staff made sure he ate well; especially when they were mixing four different kinds of food. Called at least twice with a status report and sent pictures, as well. Can't get any better than that! We highly recommend P4P.
Business response:
Thank you for the kind words Mrs. Moore, Charley is a very special guest to us at P4P and we so appreciate your loyalty and that we get to love him when you are away, we always look forward to having him at the resort.
I left my 3 shitzhus with y’all for 12 days. They seemed happy when I picked them up. I wish they could have been bathed and/or brushed—since they were there so long. Other than that—i am very happy with your services! Thank you all for taking them to the vet for me also😊
Business response:
Mrs. Ford - your boys are such a great family, we really did enjoy having them! They each have a unique personality and my team loved getting to know them! I am sorry to hear that they were not as clean as you would have liked on check out, on their next stay we will be happy to give each a complementary exit bath so when you pick them up they will smell fresh and clean.
I left my 3 shitzhus with y’all for 12 days. They seemed happy when I picked them up. I wish they could have been bathed and/or brushed—since they were there so long. Other than that—i am very happy with your services! Thank you all for taking them to the vet for me also😊
The staff is so helpful and caring.
Business response:
Bagheera and Hellena were just lovely, they both really enjoyed their stay and we loved getting to know Hellena as she was just new to your family and ours! We very much look forward to their next stay.
The services provided were good. When I arrived at the airport there was no one to pick me up but I was reimbursed for the taxi. Rufus was in good health and his area was clean when I arrived.
Business response:
We enjoyed having Rufus, I am sorry we were not able to pick you up at the airport but were always happy to pay the cab fare - we hope to see Rufus again soon.
When I called to check on Silver they always took time to tell me how he was doing. I loved the pictures and emails. Great customer service.
Business response:
Silver was just a joy to have at the resort!! Thank you for choosing us to love him while you were traveling.
This was our first experience at Paradise for Paws and we were extremely happy about our dog, Dazis’, stay. Being able to watch them for a good part of the day and knowing people were always there was very comforting. Dazi loves people and we know she had a great time! And, we got a note from her saying she missed us and would see us soon. Definitely, a nice touch. We will be back!!!
Business response:
Dazi is so sweet and super playful - we had a really good time with her, and she had a terrific first stay here at P4P, we look forward to having her again soon.
The staff there is very fine and friendly no worries when I leave my Cats here
Business response:
Your crew was just a joy to have, Buttons and Cotton had a great time in the cat jungle playing around the fish tank, and Sammie was as cool as ever - he liked to lay on the cool floor and watch them. We look forward to having them again soon.
Dazi seemed to have had a great time! Loved the webcam so we could watch her!!
Business response:
Thank you so much for letting us love Dazi while you were away, we enjoyed getting to know her and look forward to having her again soon.
Frequently asked questions about Wag Hotels - DFW
How is Wag Hotels - DFW rated?
Wag Hotels - DFW has a 4.7 star rating with 1,361 reviews.
When is Wag Hotels - DFW open?
Wag Hotels - DFW is open now. It is open 24/7.