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Wag Hotels - DFW
- Consumer Services
- DFW Airport, TX
About this business
Location details
3010 N Airfield Dr, DFW Airport, TX, 75261, United States
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We loved our experience at Paradise 4 Paws. You have a quiet area for cats and accommodated us perfectly. Normally our cats are frazzled by a dog area that’s too close by, but that doesn’t happen here. They loved it! We loved it!
Business response:
These two were just blast to have at the resort, they had so much fun playing in the jungle. We look forward to their next stay with us.
Our pets have a wonderful experience at P4P. We miss them when we leave them with you but we don't worry about the good care they are getting. Really love the notes they send us about their visit. Thank you!
Business response:
Max and TJ were great, Max was playful and so much fun to have at the resort. TJ is just as cool as they come, he loved exploring the Jungle and hanging out around the fish tank. Thank you for choosing us to take care of your family while you were away, and we look forward to their next stay.
Better follow up with photos and updates. Our pups were there for 10 days in December and we didn’t get one update on them the entire time. They were also there a few days in February and we had to ask more than once to get photos. At least when there were report cards we consistently got something.
Business response:
We love having Sydney and Mak as guests when you are away, they are always so much fun! I am so sorry you did not receive a Pupdate over your holiday stay, that was a misstep on our part. We are always looking at ways to improve our customer service and I am happy that you did see a Pupdate in Feb. as I know how comforting it is to see your babies when your gone. I am happy to add a note to your profile that you guys would still like to receive a report card at the end of a stay, this is not a problem at all. We look forward... read more
The team is Great. Thankful for the way they take care of Holly who is very active.
Business response:
Brenda - Holly is the best, she is so much fun and makes playtime exciting for our team. We are so grateful that you are such a loyal customer.
Bright, clean, secure home away from home for our pups. Loving, kind techs who clearly love dogs. A bit pricey, but worth every penny. Highly recommend!
Business response:
Hi Janet - thank you for choosing our P4P family to take care of your crew while you are away, we look forward to their next stay.
Slightly lower your prices. This was our first visit to Paradise 4 Paws, we were able to take advantage of the introductory coupon. This made the pricing reasonable and attractive. Without the coupon it would’ve been a bit of a stretch .
Business response:
Boomer was an excellent first time guest, we appreciate you choosing us to take care of him while you were away! Boomer was a great playmate during playtime and he really loved the pool. We have boarding and daycare packages that offer a discounted rate you might be interested in for Boomer's future stays, you can email us at info@paradise4paws.com for more information. We look forward to Boomer's next visit.
Jake’s stay was awesome! An extra bonus was the e-mail he sent me to tell me what a wonderful time he was having. That and the pictures, were a great surprise!
Business response:
Hi David- Jake was just a joy to have, my team gave him lots of extra love and he is so cuddly! Thank you for choosing P4P as his home away from home.
I have a very challenging (high anxiety) rescue boy (Jax). The GM Christi (I hope I spelled it right) was so amazing! She took time to come outside, personally get to know us and help us take Jax back to his room! Our first time in, we booked the basic delux room. After intently keeping and eye on Jax, one of the attendants noticed Jax acting very bashful, possessive, nervous, and just uncomfortable. He/she immediately upgraded him to a bigger (presidential) room AT NO EXTRA CHARGE! I had no idea Jax was claustrophobic! I lo... read more
Business response:
Thank you Anastasia for choosing the P4P team to take care of Jax while you were away, as he is a great guy and just needs a little extra space and love when he is here. Once he opened up with Kayla one of our top team supervisors he really enjoyed his time out in the play yard. Thank you for recognizing my team, as they work hard and love our guests like they were their own. We look forward to seeing Jax again soon!
When we can walk in to the reception area and be greeted by name and our pet is greeted by name as well, you know you're in the right spot. Never had a bad experience in the eight years we have boarded our pet at P4P.
Business response:
Charly is a very special guest to us, he is the sweetest little guy when he is here, my team just adores him!
Frequently asked questions about Wag Hotels - DFW
How is Wag Hotels - DFW rated?
Wag Hotels - DFW has a 4.7 star rating with 1,361 reviews.
When is Wag Hotels - DFW open?
Wag Hotels - DFW is open now. It is open 24/7.