Wag Hotels - Santa Clara

4.3

Pet Boarding
Santa Clara, CA

About this business

Consumer Services Pet Boarding

Location details

2000 Duane Ave, Santa Clara, CA, 95054, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.3898 reviews

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RJ M.

5 years ago

This was our FIRST time boarding with someone outside of family to watch our paw-some 2-year old furry rambunctious guy "Cal". Check-In: There was a little wait time at check-in (obviously due to covid protocols) however, I can appreciate that (yay!). At check-in, the attendant was extremely helpful and very thorough in reviewing Cals information and asked a lot of questions. They wanted to be sure they put Cal in the right play group as well as match "personalities". While waiting, I saw so many other Wag furries being d... read more

D. C.

5 years ago

I submitted an inquiry 1/26 and received an auto generated email that it was being reviewed and would receive a response. Still never heard anything back. It's a shame a company charges such a premium for seemingly good services but can't even be bothered to respond to an inquiry about the services supposedly offered.

Business response:

Hi D.C, we are open and available 24/7 via phone at 888-WAG-LINE. Our dedicated team of customer care professionals would love to speak with you and help answer any questions you may have on our services. We did reach out to you to learn more about where you sent your inquiry, but haven't heard back. We would like to learn more. We hope that soon, you can try our services and experience what amazing pet care is all about!