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Walnut Creek Assisted Living and Memory Care
- Assisted Living Facilities
- Mansfield, TX
About this business
Location details
2281 Country Club Dr, Mansfield, TX, 76063, United States
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My mother in law currently resides here, facility is beautiful, caregivers are friendly and well trained. The administration is a completely different story. [removed] My mother in law has fallen several times, her laundry has gone missing, residents continuously wander right out the front door right pass the Directors office. We will be moving as soon as possible. My husband and I have wasted enough time and money here.
Where do I begin....Executive Director is a complete air head, unprofessional and all over the place. I was promised the moon and stars prior to moving my dad in the facility once there it was a nightmare. Director has no clue on what takes place in her own facility, more vacancies than occupants, the nurse unprofessional and dressed like a [removed], receptionists all are very ignorant, unhappy look as though the were [removed], private caregivers hang out gossiping about how the place sucks, food is low quality need I say ... read more
The director assured us that all of the specific needs of my mother could and would be met, however we did not find that to be true. One instance was they would assist her with a shower. She did not get a shower until about the 6th day that she was there. The home health care company nurse that came every morning to help her noticed this and sent an assistant from the home health company to help her until Walnut Creek helped. I was unhappy with things one care partner and the nurse said about my mother and the nurses over-re... read more
Unfortunately, especially for my mother, our experience was the opposite of what we were told it would be. We were lead to believe that the Walnut Creek, Mansfield, facility would be able to meet my mother's needs. That did not happen. After 17 days, we had to put my mother through another move. I would suggest the administrative staff be better trained to give full disclosure of what the care givers are able to do.
Not a good fit. Memory care facility full and the Assisted living at her level would be more expensive than a certified facility.
Frequently asked questions about Walnut Creek Assisted Living and Memory Care
How is Walnut Creek Assisted Living and Memory Care rated?
Walnut Creek Assisted Living and Memory Care has a 4.1 star rating with 115 reviews.
When is Walnut Creek Assisted Living and Memory Care open?
Walnut Creek Assisted Living and Memory Care is open now. It is open 24/7.