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Warehouse Carpet & Furniture Outlet
- Home Services
About this business
EXPERIENCE YOU CAN TRUST. Because we are locally owned, and have been in business for over 35 years, our staff offers years of real world flooring experience and knowledge not often found in the large national chain stores. We proudly serve Johnson City, Horseheads, Ithaca, Binghamton, and surrounding areas. We want to help you make the right flooring and installation decisions for your home and business to ensure your satisfaction for years to come. The sales team is dedicated to making your first choice the right choice... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I absolutely love my new carpet! BUT communication with the installers was very limited due to a language barrier. One of them spoke no English and the other one had such a thick accent I had difficulty understanding him. I had to repeat almost everything I said. There was no introduction as to their names, they just swooped in and started moving my furniture around. It was too late when I discovered they had moved everything into my kitchen completely blocking access to the room. I was unable to reach my car keys or m... read more
Today was our install day of our carpet from WarehoWuse Warehouse Carpet Ithaca. We are very impressed with the extreme skills and professionalism of Gary and Kenny. They were the best installers we've ever had! Cannot wait to make our next purchase with Warehouse Carpet and request them specifically. We truly appreciate the great job they did! Will definitely be recommending them to all our family and friends! Thanks for making this purchase so rewarding!
Mitch Johnson at Ithaca Warehouse Carpet was amazing! No only was he professional, knowledgable and friendly - Mitch was super excited to extend his Customer Service skills at the highest level! Mitch is for sure an asset to the business and we will be highly recommending your business to our friends and family! Can't wait to make our next purchase! Doug and Tracy Smith
Dave Meade was great to work with and Frank and his helper did a great job installing my carpet. They were very polite and professional and was here when they said they would be. My carpet looks great and I am very pleased with the whole process from start to finish. This was my second purchase with Warehouse Carpet.
Worst experience in my whole life working for Warehouse Carpet Outlet Binghamton NY store 92 Glenwood Ave in the late 1980's, see more at http://www.billwarnerpi.com/2016/05/in-binghamton-ny-cocaine-exploded-like.html
I'll just say the install and purchasing of the Carpet was great! Love the carpet. Had some delamination issues while still under warranty, in a few words. WORST CUSTOMER SERVICE EVER!!! I have been completely ignored and have no resolution. They definitely are not looking for return customers! I will be looking elsewhere for carpet for our addition.
I wish I had never stepped foot in this store. Very poor quality installation of my carpet. There were extra seams in my hallway which were not supposed to be there. The installer said whoever ordered the carpet didn't order enough, so they had to piece it. Problems with the tack strips (nails sticking up), carpet coming up, and a 6 inch hole in the padding underneath which shows through - it looked like a huge indentation in my carpet. Calling the manager at the store for service on these issues is a joke. It takes at least... read more
Frequently asked questions about Warehouse Carpet & Furniture Outlet
How is Warehouse Carpet & Furniture Outlet rated?
Warehouse Carpet & Furniture Outlet has a 4.6 star rating with 463 reviews.
When is Warehouse Carpet & Furniture Outlet open?
Warehouse Carpet & Furniture Outlet is open now. It will close at 6:00 p.m.