Waste Pro's cover image

This profile has been claimed by the business owner or representative.

Waste Pro

4.5

About this business

Location details

5170 126th Avenue North, Clearwater, FL, 33760, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.53,496 reviews
Select a rating
Shawn M.'s profile image
Shawn M. 
7 months ago

New customer and have nowt received my cart or had a pick up. Called today about issue and was told the cart is not Waste Pro's responsibility. Called and ask for a manager and was told the same as others, "none around or you will be told the same thing". I was told I can leave the garbage at the street and was instructed to go to a box store, purchase a can, use it until I get my cart, and then return it. What type of outfit are you guys running? If you are reading this a wondering if cheaper is better, think again. Are you... read more

Business response:

Hi Shawn, Customer feedback is important to us at Waste Pro. To address service-related concerns we require additional information. Please email us at mktsm@wasteprousa.com with your service address and contact information. We hope to hear from you soon, and we'll reach out to you with some information on when you can expect to receive your container. - JK 

Jenifer C.'s profile image
Jenifer C. 
7 months ago

I would like someone to reach out to me and let me know how to speak with a manager before I contact a lawyer. My garbage has not been picked up in 5 days and day after day I call and am met with rude customer service and lies. I have been hung up, told there are no managers to speak to and told it is unreasonable to ask for that. My next call is to a lawyer as I am paying for a service I am not receiving. I have a camera on my garbage cans to prove that no pick ups are happening. 

Business response:

Jenifer- we have received your multiple reviews and email and will be sharing this information with the local Clearwater team to hopefully come to a resolution for you. - JK 

Jenifer C.'s profile image
Jenifer C. 
7 months ago

My garbage has not been picked up for a week and every day I call I am told another lie. I have been asking to speaking to a manager and have been denied. I have received rude customer service. I am asking a manager to reach out to me. 

Business response:

Jenifer- We have contacted the local management team on your behalf and they should be connecting with you regarding this issue. - JK 

Brenda Williams P.'s profile image
Brenda Williams P. 
7 months ago

Your employee walked past a NO TRESSPASSING SIGN and hung a flyer on my door that has a sign that states NO solicitations! You need to school your employees on what those signs mean, or the Police will be called on them! 

Business response:

Hi Brenda, Customer feedback is important to us at Waste Pro. Unfortunately, we require a bit more information to address this with the local team. Please email us at mktsm@wasteprousa.com with your service address and contact information. We look forward to hearing from you soon. -JK 

Frequently asked questions about Waste Pro

How is Waste Pro rated?

Waste Pro has a 4.5 star rating with 3,496 reviews. 

When is Waste Pro open?

Waste Pro is open now. It will close at 5:00 p.m.