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Waste Pro

4.7

About this business

Location details

5859 Commerce Rd, Milton, FL, 32583, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.74,464 reviews
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travelinran's profile image
travelinran 
4 weeks ago

I appreciate Kael C. coming by today with a switch over offer for new service! Much appreciated and thankful to have the same service as most of the neighbors! Thank you for making this an easy change! 

Business response:

Hi Travelinran, this is great news to hear! Thank you for leaving us a 5-star review in Milton. We always want to make our customer's day in the little things we do. We appreciate your support! 

Rhonda W.'s profile image
Rhonda W. 
a month ago

A shout out to Ashley for personally handling my leftover tree trimmings! 

Business response:

Hi Rhonda, we appreciate you taking the time to rate our services in Milton. Your 5-star rating is greatly appreciated! 

Sonya G.'s profile image
Sonya G. 
a month ago

I work from home on Bob Tolbert Road & was trying to reach my neighbor because the bear got into her garbage overnight. The garbage lady drove up & didn't keep driving. She got out of her truck, picked up the can, scooped up the scattered garbage the best she could. She didn't have to stop and complete this task but what a pure example of customer service. Thank you! 

Business response:

Hi Sonya, thank you for the 5-star review in Milton and for sharing your story with us! We work hard to make sure each customer feels valued. We're always happy to help! 

JH M.'s profile image
JH M. 
a month ago

I live in Sound Hammock Subdivision in Navarre and I must praise the operators of the trucks servicing our area on Tuesday and Wednesday mornings. They are very professional and friendly and very efficient with their duties each week. They are conscientious with the speed with respect to pedestrians and parked cars. They always provide thorough service to my satisfaction. Please relay my gratitude to those servicing our community. Thank you. 

Business response:

Thank you, Jh, for recognizing our hard-working team in Milton. We appreciate the support and appreciate you being a Waste Pro customer. 

Yolonda R.'s profile image
Yolonda R. 
a month ago

I had an outstanding experience with Justice who assisted me with my account. She was professional, patient, and incredibly knowledgeable. She took the time to listen to my concerns, explained everything clearly, and made sure all of my questions were answered before ending the call. I truly appreciated her kindness, attention to detail, and willingness to go the extra mile to resolve my issue. Exceptional customer service like this is rare, and she made the entire experience stress-free. Thank you for providing such outstan... read more

Business response:

Hi Yolonda, this is great news to hear! Thank you for leaving us a 5-star review in Milton. We always want to make our customer's day in the little things we do. We appreciate your support! 

sofya b.'s profile image
sofya b. 
a month ago

Signed up with Brody today, very excited. Thank you for your help 

Business response:

Hi Sofya, we appreciate you taking the time to rate our services in Milton. Your 5-star rating is greatly appreciated! 

Karl B.'s profile image
Karl B. 
a month ago

This review is in reference to the people who pick up yard waste. First I want to thank you for picking up the additional yard waste that was placed by the full container. With all the wind and rain we've had lately due to the tropical depression/storm, I've had a lot of small limbs fall to the ground. My suggestion is this. I know you have to get out of your truck to put the yard waste into your truck. When it's raining PLEASE close the lid on the container. 

Business response:

Karl, we apologize that our crew did not replace the lid on your container, which allowed water to get inside. We have located your account and reviewed the telephone call from this morning. Our Customer Service Representative has notified our dispatch team so they can address this issue with the crew on your route. If you need additional assistance, please email us at wpcr@wastepousa.com. LR 

Scott S.'s profile image
Scott S. 
4 months ago

This review is an update from a review from last week. When I called the WP office, a Kelsey was very helpful to get work with me to find out why the pick up FAILED to pick up the bundels my yard debris. Additionally, I received a call from Glenn, the Division or area Manager who had just inspected the debris that was not picked up and he indicated a truck would be here by the end of the day to pick up the debris.. Sure enough they came and hauled it away. Now that is customer service. 

Business response:

Hi Scott, we appreciate you taking the time to rate our services in Milton. Your 5-star rating is greatly appreciated! 

Falesa W.'s profile image
Falesa W. 
4 months ago

I wanted to thank Bonnie Rankin for going the distance to find out the billing problem . She was great and had the issue resolved very quickly! 😊 

Business response:

Hi Falesa, thank you for the 5-star review in Milton and for sharing your story with us! We work hard to make sure each customer feels valued. We're always happy to help! 

Frequently asked questions about Waste Pro

How is Waste Pro rated?

Waste Pro has a 4.7 star rating with 4,464 reviews. 

When is Waste Pro open?

Waste Pro is closed now. It will open at 8:00 a.m.