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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
2699 Lee Road, Suite 600, Winter Park, FL, 32789, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Kevin was very professional yet felt like a dear old friend. He was very responsive to any questions or concerns we had. We were the first to qualify for a VA loan in a condominium HOA. He got the job done beautifully in a difficult situation. He is reliable, open and honest. Just what you need when you are trusting someone with a very important financial transaction.
Patrick is amazing! He did a great job communicating, answering questions, and making sure we were taken care of every step of the way with our financing. We wholeheartedly recommend him to those looking to buy or refinance, and would use him again in a heartbeat!
Very smooth experience and good communication.. nice staff. Great website ……. Enjoyed the minimal stress . Worked great with the closing company no issues
Tammy provided an insanely smooth mortgage process! She and Darlene were a pleasure to work with along the way. They are quick to respond and kept us updated throughout the entire process. We will certainly work with her in the future and will encourage our friends and family to, as well - as should you! Thank you again, Tammy!
Business response:
Thank you for taking the time to write this review, Chris! Providing excellent customer service, throughout the mortgage process, is always our top priority. We're glad you received nothing but the best from Tammy and her team.
I have purchased 4 houses prior to this last one and wished Kevin were my lender for the other purchases. He is so easy to work with, went above and beyond to make sure I had everything needed and why it was needed. He was easy to get a hold of and always answered my questions immediately. He and his team kept me informed with each and every step in the selling/buying process. I HIGHLY RECOMMEND Kevin Murphy.
Everyone at waaterstone was a pleasure to work with! They had done what they said they were going to do and closed with us on time. They are willing to help you with the underwriter before getting a final decision. Do not get discouraged!!
Business response:
Thank you for this glowing review, Katelyn! We're ecstatic you had such a wonderful experience with Eric. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
John is the best. He is so knowledgeable and very helpful throughout my home purchase. He knew the answers to all of my questions and basically held my hand through the closing. I would highly recommend John! Thank you so much for all of your hard work in helping me close on my first home!
We have had a great experience working with John and his team. He is efficient, professional, and is an expert in his field. We highly recommend working with John and will definitely work with him again in the future.
Patrick is extremely knowledgeable on the processing of our VA Loan. He expeditiously got us through the entire process from preapproval to closing. I would highly recommend Patrick and his team.
Business response:
Thank you for sharing, Angie! We're thrilled to hear everything went so smoothly with your VA Loan with the help of Patrick and his team. We hope to work with you again in the future.
Waterstone Mortgage Corporation has a 5 star rating with 1,120 reviews.
Waterstone Mortgage Corporation is open now. It will close at 5:30 p.m.