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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
2699 Lee Road, Suite 600, Winter Park, FL, 32789, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I highly recommend Eric and Shaun from Waterstone mortgage. They have helped me with two investment properties in Florida and most recently my dream home in Boston. The purchase in Boston was complicated due to months of construction delays related to the pandemic shut-down, last minute change in the ownership on the seller side, and renegotiation. Eric and Shaun were amazingly responsive, agile, and helpful, and we were able to close just 2 short days after the seller received the Certificate of Occupancy from the city. I h... read more
Business response:
Thank you for sharing, Yi! We're thrilled to hear everything went so smoothly with your homebuying with the help of Eric and his team. We hope to work with you again in the future.
From the moment I was introduced to John, he proved that communication was key! From our first convo, I trusted him and Waterstone to handle my business. He told me what all I needed to submit to move forward in the pre-approval process, luckily, I had all this info at hand, so I submitted. The following day, I received a call from him telling me he had received it, and I should look out for an email later that evening. I didn't know he meant to look out for my pre-approval. Later that evening I got an email, and guess what?... read more
Patrick and his team go above and beyond to get you the best loan. He is very knowledgeable and replies quick to any questions you have. With Patrick, you are definitely in good hands.
Business response:
Thank you for this review, Nicole! We know how many questions pop up throughout the loan process - that's why communication is key. It sounds like Patrick and his team went above and beyond, providing answers to all your questions. Thanks again!
Patrick and Thom were fantastic. We had only 3 weeks to get our mortgage approved and Patrick helped us through it to close on time. He always responded to our questions quickly and seemed very knowledgeable.
Business response:
Thank you for taking the time to write this review, Rachel! Providing excellent customer service, throughout the mortgage process, is always our top priority. We're glad you received nothing but the best from Patrick and his team.
Eric, Asia & Shaun worked magic to get our loan closed in 30 days! I felt like I was in good hands and received straight forward feedback & options. I will use the Eric Cotter Mortgage team again!! THANK YOU!
Business response:
Thank you for the 5-star rating and review, MVD! We are glad that Eric and his team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing needs.
Kevin Murphy at Waterstone was fantastic to work with. He made the whole process smooth and stress free, which I greatly appreciated as a busy working mom. Kevin was timely with everything and very professional. This is my second time working with Kevin and I highly recommend his services.
Patrick and his team are the best in Orlando. They set the standard and are the benchmark of quality service and performance. I could not recommend more.
Business response:
Thank you for taking the time to write this review, Fxallianceorl! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Patrick and his team.
Kevin Murphy and his team were professional and provided us with all the information seamlessly. This is the third time I've used Kevin and his team and they are fantastic. As a busy professional they make everything simple and easy through their online portal. Can't recommend them enough!
Eric handled both our original home purchase and now the refinance. He and his team were very thorough in answering our questions and helping lower our closing costs.
Business response:
April, we appreciate you taking the time to write this review for Eric and his team. Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the homebuying and refinancing process. We hope you continue to use Eric and Waterstone Mortgage in the future for your refinancing or purchase needs. Please don't be a stranger!.
Waterstone Mortgage Corporation has a 5 star rating with 1,129 reviews.
Waterstone Mortgage Corporation is open now. It will close at 5:30 p.m.