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Waterstone Mortgage Corporation
- Mortgage Lenders
- Concord, NH
About this business
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
Location details
87 South Main Street, Concord, NH, 03301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thank you, Carol for such a good experience in what can sometimes be so hair-raising! Your professionalism, diligence and knowledge were greatly appreciated and will not be forgotten. I highly recommend you and will surely use you and your company in the future should I need another mortgage. Also thank you for the gift - Love it!!!
Business response:
Thank you for your kind review, Julie! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Carol has been truly wonderful in helping us with this process, which we've gone through now for the very first time. She helped calm down any stresses we had, was incredibly prompt with responses to any questions we had and managed to do it in such a way as to put smiles on our faces. Miranda Humphrey was also very good at helping us overall with the process. However, not enough good words can be said about Carol.
Business response:
Thank you for your review, Daniel! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Carol is amazing! Very responsive and always takes the time to explain things or go the extra mile.
Miranda Humphrey was just as responsive, helpful and overall wonderful as Carol. This stressful and time-consuming process is far more enjoyable with them on your team.
We have used Carol and Waterstone for our past few purchases and refi’s and it’s always easy and stress free! We also worked with Debbie and Bonnie and both very very helpful and pleasant!
Carol’s entire team is awesome!!! This was a painless and rewarding experience!! Carol was instrumental in our purchase of our home and then incredible again with my refinancing with a cash out. My cool celebration gift also timely arrived on my closing date!!!
They were always very reassuring when I would panic over something. This is very important when you are in the middle of financing and purchasing. Miranda was on top of things and very helpful. Bonnie was very quick to respond and helpful as well.
Carol Zink-Mailloux is the consummate professional and the type of person you want in your mortgage corner. Buying a house in today's environment is anxiety-inducing, so you really need someone to help guide you in a friendly and supportive way... someone with a strong sense of personal integrity but also the ability to laugh with you when things are just absurd. Carol is that person and goes above and beyond without hesitation! We loved everything about our interactions with Waterstone, thanks to Carol, Bonnie Fore and B... read more
I've worked in Customer Service all my life. From the very 1st day I contacted Carol (referred by my neighbor) She was Fantastic! Carol gave me the Best service I truly have seen in 20 years. Infact, Carol was so outstanding that I bought her a small gift for not giving up on me. From the bottom of my heart, My son and I would like to extend our gratitude. Thank You Mrs. Carol Zink. You're the Best! Blake Humohrey was also very easy to work with and pleasant.
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 272 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.
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