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Waterstone Mortgage Corporation
- Mortgage Lenders
- Concord, NH
About this business
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
Location details
87 South Main Street, Concord, NH, 03301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Carol was a great help and wonderful team member while purchasing our first home. She consistently updated us on the financial process and provided estimated closing costs several times, allowing us to review the estimates while making decisions about points/locking interest rates, etc. Overall she was extremely helpful and responsive!!
Business response:
Thank you for sharing! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
Highly recommend Waterstone! Carol and Tracy in particular were so helpful and responsive. This was my first home purchase, and it was wonderful to be in very capable hands!
Business response:
Thank you for sharing, Eleach! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
Carol explained the whole process up front with me and then followed up with me every step along the way. The seller's attorney requested a hurried closing date, which I didn't think was possible, but somehow, Carol and her team made it happen with a smooth and stress free closing. Thank you Carol!!
Business response:
Thank you for the 5-star rating and review, Joseph! We are glad that Carol and her team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing needs.
As a first time homebuyer, the process was confusing, stressful and tedious… But then Carol Zink-Mailloux came into our lives. She made it possible for us to purchase our beautiful home by constant communication, reminders, and an effortless transition. 10000% will recommend her to everybody. Her passion and commitment to helping her clients was nothing less than exceptional.
Business response:
Thank you for sharing, Taryn! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
Fourth loan done with Carol Zink Mailloux and her team. Easy and stress free process. Answered all questions in timely manner. Will use them again in the future.
Business response:
We appreciate you taking the time to write this review for Carol and her team. Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the loan process. We hope you continue to use Carol and Waterstone Mortgage in the future for your refinancing or purchase needs. Please don't be a stranger.
2nd time working with Carol, first time was with my first home and this time was a refinance. Super responsive and gets answers fast. She works with a great team and works with you through the entire process. Definitely will reach out to her first with my next purchase or refinance. 10/10 recommend!
Business response:
Thank you for this review, Russell! We know how many questions pop up throughout the refinance and homebuying process, that's why communication from an experienced loan originator is key. It sounds like Carol and her team went above and beyond, providing answers to all your questions. This recommendation means the world to Carol, her team, and all of us at Waterstone Mortgage. Thanks again.
Carol is by far the best! She’s absolutely wonderful. She was there with us from start to finish on financing our dream home and she made sure we were able to Accomplish it. We have a complicated case with all the self employment but she knew exactly what she was doing and walked us through each step to ensure we closed on time. We highly recommend Waterstone mortgage and Carol as point of contact. Thanks for helping us with our dream home purchase! We can’t wait to use you again in the future for additional rental propertie... read more
Business response:
Thank you for sharing your wonderful experience with us, Krystal! It sounds like Carol was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Carol has to her customers. We hope you are enjoying your new home. Thanks again.
Carol was my saving grace. Carol was the most helpful person through my entire house buying process. Carol and her team provided service that was above and beyond just processing a mortgage. If you are thinking about buying a home, you need Carol on your team. You will not regret it.
Business response:
Thank you for sharing, Tori! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
Carol was truly wonderful to work with, always available to answer questions and was extremely flexible and amenable when I needed to make adjustments to my loan. I would highly recommend working with her, you will feel very taken care of!
Business response:
Thanks for the 5-star review, Katie! We're happy to hear you had an amazing loan experience with Carol. We strive to provide a transparent loan process that keeps our customers "in the know." Thank you for entrusting us with your business, and we hope to work with you again in the future when you’re ready to move up or refinance your existing home!
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 279 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is open now. It will close at 5:00 p.m.