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Waterstone Mortgage Corporation
- Mortgage Lenders
- Libertyville, IL
About this business
Waterstone Mortgage Corporation is a premier residential mortgage lender helping families and individuals realize their own American Dreams of homeownership. We distinguish ourselves from our competitors through honesty, integrity and the willingness to assure the complete satisfaction of every individual we serve. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject... read more
Location details
1580 South Milwaukee Avenue, Suite 301, Libertyville, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fabulous customer service. Excellent follow up. Made the mortgage process smooth. Low fees, no surprises, straight shooter and delivers what they say they will.
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our customer service fabulous and the mortgage process smooth.
Once again Joe and Kayla were outstanding to deal with. They were very incredibly responsive and always helpful. It was a pleasure to work with both of them.We had a few problems with scheduling the close that were not the fault of Inlanta. Joe and Kayla very patiently and professionally dealt with and removed every obstacle. I would definitely use their services again.
Business response:
We're utterly delighted to hear about your positive experience with Joe and Kayla. Thank you for your honesty.
Joe and Kayla were wonderful and helped make the process as simple as it could be. Great to be able to submit and sign a lot of the paperwork electronically. I appreciate their fast responsiveness and follow-up.
Business response:
We are pleased to hear that Joe and Kayla were wonderful in assisting you with the mortgage process. Thank you for sharing your positive experience with us.
Joe and Kayla were extremely helpful and responsive to a couple of first time homebuyers. Joe was always free for a quick call or text, or scheduled a time to get back to us as soon as possible. They worked hard through a couple of snags to make sure that we closed on time.
Business response:
We are delighted to hear about your positive experience with Joe and Kayla. Thank you for sharing your feedback.
Joe Spisak is the only person I would ever go to for a home loan. He's knowledgable, efficient, and cares about the people he's working with. A rare professional in the mortgage world today.
Business response:
Thanks for your kind words, dkissel4! We are pleased to hear about your positive experience with Joe Spisak at Waterstone Mortgage.
Joe and his team are the best! Highly accessible, responsive and knowledgeable. He presented and explained several options, and helped me make the best choice. I wouldn't use anyone else - great service!
Business response:
We're privileged to have provided you with great service. Thank you for choosing Joe Spisak at Waterstone Mortgage!
This was my first time working with Joe and Kayla. The convenience of sending all my files and the online chatting was great. They were on top of things and kept us informed every step of the way. Joe was very patient with us and explained things I'm sure multiple times. When I asked to rush closing they got everything together within days.
Business response:
We are overjoyed to hear about your positive experience working with Joe and Kayla. Thank you for sharing your experience.
This is the second time I used Joe. I went through him when I first purchased the home. With my initial loan Joe and his team were very attentive, meticulous, helpful and informative.I am happy to say that after 4 years and now a refinance with Joe and his team the customer service has not changed. Its GREAT!!Joe and his team always ensured that I was fully informed as to our best possible options, and they advise me accordingly. You can trust that he will make every effort to make the refinancing process a success. I recomm... read more
Business response:
We are ecstatic to hear about your positive experience with Joe Spisak at Waterstone Mortgage. Thank you for sharing your feedback!
Kept prices reasonable and closed on time. Responsive to questions, and kept on top of the paperwork. Kept prices reasonable and closed on time. Responsive to questions, and kept on top of the paperwork.
Business response:
We're thrilled to hear about your positive experience with Joe Spisak at Waterstone Mortgage. Thank you for sharing your feedback!
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 712 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open tomorrow at 9:00 a.m.