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WCC Furniture & Mattress Center
- Furniture Stores
- Lake Charles, LA
About this business
Location details
2825 Ryan St, Lake Charles, LA, 70601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I purchased a bed through here an asked a sales rep about the 90 day same as cash option. He told me once I pick the furniture up to call the financing company and they will switch me to that plan but for at the time of purchase you have to sign the lease agreement. Picked the furniture up today called to swap to the other option a they told me that isn’t something they offered. The rep told me that bullsh**t to make the sale. I just paid the lease off same day bc of this if I woulda known at the time of sale I woulda just ... read more
Business response:
Good afternoon Chris. We have tried reaching out to you multiple times to discuss the issue you said you were having in your post. The lease to purchase option you selected does offer a 90 days interest free option. The $50 in question was the sales tax on the items you purchased. It was not an early buyout fee. Just so there was not any confusion on our end we reached out to the rep with the company you chose to finance with. He confirmed in fact that the $50 was for the sales tax on the items you purchased. I am sorry you ... read more
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Business response:
Copied and pasted from other comments: I totally agree and I’m sorry. I would be upset too. We kept trying to contact the manufacturer to handle the issue with no luck. It has taken way too long to resolve this issue. I am so sorry for this and as we mentioned we will take back the furniture and give you a refund. You shouldn’t have had to wait this long for a resolution and we recognize that. You have been more patient and nicer than most people would have been so we appreciate that. Please call us back to arrange the ret... read more
Frequently asked questions about WCC Furniture & Mattress Center
How is WCC Furniture & Mattress Center rated?
WCC Furniture & Mattress Center has a 2.3 star rating with 68 reviews.
When is WCC Furniture & Mattress Center open?
WCC Furniture & Mattress Center is open now. It will close at 6:00 p.m.