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WellNow Urgent Care
- Urgent Care
- Crestwood, IL
About this business
Location details
13448 South Cicero Ave, Crestwood, IL, 60445, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Pristine facility, sweet staff. Definitely a place I'd like to visit again when I need an urgent care. Thank you WellNow people
This place was hands down my best experience at a medical facility not just urgent care. They registered for me I didn't have to sit with a clipboard and fill out a bunch of papers the wait wasn't long everyone was very friendly and personable . They really listened to my issues with my back and did everything they could to help, they even burned my x-Rays on a CD. Really pleased with this place and if I ever have anymore issues I will only come here. They were very Modern flatscreens everywhere in every room even gave me th... read more
I accidentally fractured my finger today by dropping a 25 lb. bag of cherry wood charcoal on my hand at the Jewel checkout. It's Saturday and a warm summer day, the last thing I wanted to do was go wait for 5 hours in Palos Community Hospital Emergency Room. My intelligent husband suggested going to an urgent care center. Great idea! WellNow Urgent Care in Crestwood, IL was the closest. They are brand new and just opened April 2019. I highly recommend them. We were seen very quickly and I was having X-rays in less than half... read more
One of the greatest experiences. Brought my infant here and The staff was amazing. I would recommend this urgent care to any and everybody.
Ended up in the ER with a severe infection due to the negligence and bad medical advice given by a staff member here. Came in for a very routine infection - should have been given a broad spectrum antibiotic with potential change after culture came back. Was sent on my way with a prescription for an antibiotic but wasn't given any "red flag symptoms" to watch out for with an active infection. Got the results from my culture back the next day that showed my infection was not going to respond to the antibiotic I was prescribed... read more
Business response:
Hi, Amara. Thank you for bringing your concerns to our attention. We appreciate you sharing both your experience and your feedback. We'd like the opportunity to look into what happened during your visit. When you have a moment, please email us at wecare@wellnow.com with your full name, date of birth, visit date, and the WellNow location you visited, so we can review your concerns and follow up with you.
Super unhelpful! Like abysmally pathetically unhelpful... I needed help managing a slightly uncommon situation that was absolutely feasible and they were entirely unwilling and uninterested. Go elsewhere
Business response:
We never want our patients to have a frustrating experience, Nathan. Please email us at wecare@wellnow.com with the patient’s name, date of birth, visit date, and location. We'd appreciate the opportunity to look into your concerns further and follow up with you.
STAY AWAY!!! They will send in wrong information to your insurance so claim gets denied. Then charge your credit card the day after you receive the invoice for full payment. Then when insurance fixes their issue and sends payment, they claim they never received the payment from insurance company and will not refund what they charged you because insurance says they can only charge half of their fee. INSURANCE FRAUD AT ITS FINEST AT THIS PLACE!!!!
Business response:
Hi Charles, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
This place is crazy. Came here on a Sunday and they're trying to tell me because I have blue cross blue shield even though it's public aid I still have to pay $60 to be seen. Ummmmm I think this is a scam. I think this lady is trying to pull a fast one. Smh
Business response:
Hi Lauren, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Terrible Place! I scheduled an appointment and they turned me around once I arrived because they had no space!
Business response:
We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. -The Customer Service Team
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.4 star rating with 947 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open tomorrow at 8:00 a.m.