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WellNow Urgent Care
- Urgent Care
- Crestwood, IL
About this business
Location details
13448 South Cicero Ave, Crestwood, IL, 60445, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
They took 12 days and me calling 7 times for them to tell me they lost my test and all they could do is re-swab. The worst part they don't have a customer service department. I asked for highest person and it's just the manager at the location. They have no other contact info on their site. Tried calling New York where they have more locations. Just get an answering service. DON'T GO!
I didn't have a great experience. The wait time was insane. I was waiting inside the consulting room for over two hours. INSIDE meaning after I was brought into the consulting room/office. I tried to consider the situation we are currently in with COVID and all, however there was ONLY one patient before me and STILL two hours seems ridiculous. After that when the doctor finally saw me NONE of his equipment worked. It was frustrating. The reason people come to clinics like this is to avoid the ER wait time, but that didn't se... read more
On March 3rd, 2020 I decided to go to this urgent care center since it was close to home. I haven't been feeling well for some time now and wanted to be seen. Upon registration the rep informed me I had to pay my coinsurance before I could be seen. I informed her I didn't know anything would be due and I didn't come prepared. She told me I couldn't be seen! Being a healthcare professional for over 18 years I know a thing or two about refusing treatment to patients! I wasn't assessed, no vitals taken and she didn't even ask w... read more
I couldn't have been more disappointed with their customer service. The receptionist had a terrible attitude I'm talking eyebrows flexed the entire time she's doing my check in process... I went in due to running fevers and cold sweats as well as a sore throat I clearly could barely talk although the office was quite she acted as though she couldn't hear me so I had to raise my voice. My throat was in excruciating pain the entire time...My significant other was in the waiting area and heard the ladies in office say "it's tim... read more
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.5 star rating with 922 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is open now. It will close at 8:00 p.m.