WellNow Urgent Care

Alejandra F. 

on Yelp

5 years ago

I didn't have a great experience. The wait time was insane. I was waiting inside the consulting room for over two hours. INSIDE meaning after I was brought into the consulting room/office. I tried to consider the situation we are currently in with COVID and all, however there was ONLY one patient before me and STILL two hours seems ridiculous. After that when the doctor finally saw me NONE of his equipment worked. It was frustrating. The reason people come to clinics like this is to avoid the ER wait time, but that didn't se... read more

Shana B. 

on Yelp

5 years ago

On March 3rd, 2020 I decided to go to this urgent care center since it was close to home. I haven't been feeling well for some time now and wanted to be seen. Upon registration the rep informed me I had to pay my coinsurance before I could be seen. I informed her I didn't know anything would be due and I didn't come prepared. She told me I couldn't be seen! Being a healthcare professional for over 18 years I know a thing or two about refusing treatment to patients! I wasn't assessed, no vitals taken and she didn't even ask w... read more

Melissa A. 

on Yelp

5 years ago

I couldn't have been more disappointed with their customer service. The receptionist had a terrible attitude I'm talking eyebrows flexed the entire time she's doing my check in process... I went in due to running fevers and cold sweats as well as a sore throat I clearly could barely talk although the office was quite she acted as though she couldn't hear me so I had to raise my voice. My throat was in excruciating pain the entire time...My significant other was in the waiting area and heard the ladies in office say "it's tim... read more