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WellNow Urgent Care
- Urgent Care
- Buffalo, NY
About this business
Location details
1597 Elmwood Avenue, Buffalo, NY, 14207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:30 p.m. | |
| Tue | 08:00 a.m. to 7:30 p.m. | |
| Wed | 08:00 a.m. to 7:30 p.m. | |
| Thu | 08:00 a.m. to 7:30 p.m. | |
| Fri | 08:00 a.m. to 7:30 p.m. | |
| Sat | 08:00 a.m. to 7:30 p.m. | |
| Sun | 08:00 a.m. to 7:30 p.m. |
DO NOT GO TO THESE INCOMPETENTS. On Saturday, I went to get stitches removed. With my insurance, I should have paid $55 for the copay. The computers were glitchy that day. The app had me take pictures of my insurance card, plus enter in my insurance ID number. I also had to enter all my information onto Wellnow's computer pad, because I guess their receptionist's hands were broken and SHE couldn't be bothered to type in the information. Wellnow -- the one at 1597 Elmwood Avenue in Buffalo -- said my insurance account was "... read more
Business response:
Hi Claire. We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.
my daughter had a 1:30 appointment.. I was told she was next. At 1:33, a walk on was taken back. when I mentioned that she was taken first because she threw a tantrum, the response was, "well she was waiting almost 2 hours." I responded, yes but appointments are first. Then at 1:56, they called back another walk in. it is now 2:05 and we are still in the waiting room. We will not be returning and I will make sure to share my experience with friends and family.
The experience I had at this place yesterday was awful from start to finish. When I walked in I was told no walk in service but the receptionist said she couldn't make me an appointment. I had to do it online. Came back 4 hours later for my appointment and still waited 2 hours. When I finally saw the PA. I said I'd had a cough for 3 weeks, my chest felt tight and I wanted a chest X-ray and antibiotics. Was sent to the ER for a "medical emergency" to check my heart which she wanted to call an ambulance for. (Never got the che... read more
Business response:
Hi Tracy. We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.
Second time I've gone in to be turned away because the doctor had seen too many patients already, to be told I can try later. This time I had my child seen 2 days prior and was told if got worse or new symptoms to come back for a recheck. There was no one in the waiting room but the doctor was too busy prior to see patients now. I normally don't leave bad reviews, because everyone needs a break, and I understand busy, but I wouldn't have left my house to drive all that way if I didn't think it was urgent enough to be seen... read more
Went here on Sunday Dec 4th with an earache: pain and couldn't hear. The PA who examined me looked in my ears said it was an infection in my right ear and prescribed antibiotics. 5 days later nothing had changed. Returned and saw the same PA who looked in my ears again and then decided that it was an acute sinus infection and prescribed different antibiotics and Flonase. 10 day later, no improvement. Went to see an Ear,Nose and Throat specialist on the 19th and as soon as she looked in my right ear she said there was an... read more
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.4 star rating with 775 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open tomorrow at 8:00 a.m.